Gabriella Samberg
Manchester
Summary
I am a highly organised and people-focused professional with experience in customer support, youth development, and programme delivery. I am proficient in stakeholder communication, team leadership, conflict resolution, and problem-solving, and am able to build positive relationships with children, parents, customers, and colleagues. I have experience in safeguarding, mental health awareness, activity planning, and cross-cultural communication, hold strong administrative and data management skills, including Microsoft Excel. I am confident in managing multiple priorities in fast-paced environments while maintaining high standards of service, safety, and professionalism.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Customer Support Executive
Linear Supply Solutions
Manchester
2025.02 - 2026.06
- Assisted in managing customer enquiries and email communications to provide responsive customer service.
- Supported production and maintenance of back-order, pricing and margin reports in Excel for sales and operational decisions.
- Coordinated with purchasing and warehouse teams to facilitate stock availability and timely order fulfilment.
- Ensured accurate record-keeping and updated internal systems for smooth daily operations.
- Contributed to workflow efficiency through system management and process coordination.
- Supported customers across multiple international markets, adapting communication styles to effectively assist individuals from diverse linguistic and cultural backgrounds.
Summer Camp Counsellor
Camp Gesher
Cloyne , Ontario
2025.06 - 2025.08
- Supervised children in fast-paced camp environment to ensure safety and engagement at all times.
- Planned and delivered activities for various age groups to support learning and recreation.
- Provided emotional support and care to foster positive environment.
- Worked closely with other staff members for seamless camp operations.
- Certified in Low Ropes Course Facilitation, ensuring safe delivery and supervision of team-building and outdoor challenge activities.
Team Captain
Camp Gesher
Cloyne, Ontario
2024.06 - 2024.08
- Assisted a team of camp counsellors with daily operations and programme delivery.
- Supported camper welfare through incident reporting and maintained parent communications in a safeguarding-focused setting.
- Conducted staff check-ins and aided conflict resolution to foster a positive team culture.
- Participated in training for youth mental health first aid and diversity, contributing to a safe environment for young people.
- Exhibited strong communication and problem-solving skills in a childcare context.
Summer Camp Counsellor
Habonim Dror Australia
Melbourne
2024.01 - 2024.01
- Assisted in creating inclusive programmes promoting diversity, self-expression, and personal development.
- Supported emotional wellbeing by planning engaging activities in a safe environment.
- Facilitated supportive interactions among participants throughout activities.
- Responded effectively to welfare and medical incidents, ensuring appropriate care and following safeguarding and emergency procedures.
Summer Camp Counsellor
Habonim Dror Southern Africa
Hermanus
2023.12 - 2023.12
- Supported camper wellbeing and safety through structured activities and positive mentorship.
- Fostered teamwork and confidence among participants by engaging them in collaborative tasks.
- Assisted campers in setting up tents and outdoor living areas to promote independence and problem-solving skills.
- Evaluated campers abilities and tailored activities accordingly.
Summer Camp Counsellor
Camp Gesher
Cloyne, Ontario
2023.06 - 2023.07
- Assisted in overnight camp operations through conducting cabin inspections and ensuring compliance with camp procedures.
- Supported campers with medication schedules by maintaining accurate records and addressing individual needs.
- Encouraged high standards of hygiene, cleanliness, and organisation in communal areas, promoting responsibility and respect among campers.
- Facilitated communication between campers and families when needed.
- Managed and de-escalated conflicts between campers, ensuring issues were resolved fairly and appropriately.
English Teacher
HaNoar HaOveh VeHaLomed
Kiryat Bialik
2023.01 - 2023.05
- Taught conversational English to Israeli students using interactive learning techniques to improve confidence and language fluency.
- Adapted lessons to different learning styles and language abilities, using cross-cultural communication skills to enhance engagement.
- Collaborated with a multicultural team to deliver educational programmes and lead after-school activities that promoted student development and participation.
Youth Worker
Habonim Dror UK
2020.09 - 2023.05
- Delivered educational and personal development programmes through after-school clubs, weekend activities, and holiday camps, promoting confidence, leadership, and teamwork.
- Built positive relationships with children and parents, creating a safe, supportive, and engaging environment for young people throughout the year.
- Collaborated with volunteer youth workers to plan and deliver activities while ensuring safeguarding, health and safety, and welfare standards were maintained.
Summer Camp Counsellor
Habonim Dror Southern Africa
Hermanus
2022.12 - 2022.12
- Participated in self-defence training, developing resilience, situational awareness, and personal safety skills
- Provided pastoral care and emotional support, fostering a safe, inclusive, and positive environment for campers.
- Supervised overnight stays, ensuring camper safety, wellbeing, and adherence to camp procedures.
- Organised and facilitated sports, recreational, and outdoor activities, promoting teamwork, confidence, and engagement.
- Demonstrated the safe use of camping equipment and supported campsite setup, encouraging independence and responsibility.
- Managed camp resources and daily schedules to support the smooth delivery of programmes.
Education
GCSEs -
King David High School
Manchester 09/2019 - 06/2020
A-Levels -
King David Sixth Form
Manchester 09/2020 - 06/2022
Certificate of Higher Education - Counselling Skills
The Manchester College
Manchester 01/2025 - 04/2025
Bachelor of Science - Psychology
The Open University
United Kingdom 09/2026 -
Skills
- Stakeholder & Parent Communication
- Leadership & Team Management
- Problem Solving & Decision-Making
- Conflict Resolution & Mediation
- Organisation & Time Management
- Microsoft Excel & Data Management
- Crisis Management & Emergency Response
- Safeguarding & Child Protection
- Mental Health Awareness & Support
- Cross-Cultural Communication
- Activity Planning & Delivery
Affiliations
- Reading
- Formula 1 and Football (soccer)
- Singing and attending concerts
- Socialising with friends and family
Certification
Level 2 Counselling Skills - April 2025
Youth Mental Health First Aid USA - May 2024
Advanced Certificate in Safeguarding Children From Sexual Abuse - November 2024
Mental Health Studies - Suicide, Violent Behavior and Substance Abuse - September 2024
Engaging in Grief and Loss Support- October 2024
Languages
English
Native
Hebrew
Elementary
German
Beginner
Italian
Beginner
Spanish
Beginner
Portuguese
Beginner
French
Beginner
Dutch
Beginner
Timeline
Summer Camp Counsellor
Camp Gesher
2025.06 - 2025.08
Customer Support Executive
Linear Supply Solutions
2025.02 - 2026.06
Team Captain
Camp Gesher
2024.06 - 2024.08
Summer Camp Counsellor
Habonim Dror Australia
2024.01 - 2024.01
Summer Camp Counsellor
Habonim Dror Southern Africa
2023.12 - 2023.12
Summer Camp Counsellor
Camp Gesher
2023.06 - 2023.07
English Teacher
HaNoar HaOveh VeHaLomed
2023.01 - 2023.05
Summer Camp Counsellor
Habonim Dror Southern Africa
2022.12 - 2022.12
Youth Worker
Habonim Dror UK
2020.09 - 2023.05
GCSEs -
King David High School
09/2019 - 06/2020
A-Levels -
King David Sixth Form
09/2020 - 06/2022
Certificate of Higher Education - Counselling Skills
The Manchester College
01/2025 - 04/2025
Bachelor of Science - Psychology
The Open University
09/2026 -