Gabriella Robertson
Colchester
Summary
Accomplished A- level student, pursuing a career in childcare eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. I have some experience in childcare where I lead a group of 4-6 year olds during the summer holidays. Alone, I organised creative activities, food and drinks, messy games but also learnt about hygiene and safeguarding.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Rescue Coordinator
Call Assist
Colchester
08.2023 - Current
- Taking calls when customers with policies breakdown, trained in GDPR and roadside safety, analyzing policies, contacting scheme providers, covering for different departments, customer service
- Answered phone calls and responded to emails from clients.
Waitress
G&T's Frinton
Frinton
04.2022 - 05.2023
- Preparing hot and cold drinks, preparing and serving food, pot wash, cleaning tables, toilets and kitchen area, problem solving, developing good relationships with customers
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Accurately took orders, making menu recommendations as appropriate.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
Education
A Levels -
The Sixth Form College Colchester
09.2022 - 08.2024
GCSEs -
Tendring Technology College
09.2017 - 05.2022
Skills
- Summer 2022 volunteered to lead a group of 4-6 year olds for Frinton Mission
- Volunteered at church community cafe in summer 2021
- English Literature university essay writing programme
- Distinction in LAMDA (London Academy of Music and Dramatic Art)
- Football: spent a year on the unders 16's Frinton and Walton football team
- Teamwork and Communication: I work very well with young children and it is something that I love and am very passionate about
- In the summer I volunteered to lead a group for Frinton Mission, with children between 4-6 I was very popular with the children and many parents and other volunteers encouraged taking up a career in primary education
- Leadership skills
- Client account management
- Microsoft Office
- Customer relationship building
- Event planning
- Lesson and activity planning
- Creative activity planning
- Child safeguarding
- Activity planning
Timeline
Rescue Coordinator
Call Assist
08.2023 - Current
A Levels -
The Sixth Form College Colchester
09.2022 - 08.2024
Waitress
G&T's Frinton
04.2022 - 05.2023
GCSEs -
Tendring Technology College
09.2017 - 05.2022
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