Freya Turner
Leven ,Fife
Summary
I am a dedicated hospitality professional with extensive expertise in customer service and catering. I have a strong understanding of restaurant etiquette, drink preparation, and dietary requirements. Certified in alcohol serving, with a proven ability to remain efficient under pressure while maintaining a positive and approachable demeanour. I am committed to upholding hygiene regulations and cleaning procedures, ensuring a safe and welcoming environment for all. I have very good time management and a hospitality-focused mindset to enhance guest experiences in dynamic settings.
Overview
5
5
years of professional experience
Work history
Babysitter
Lindsay
Edinburgh , midlothian
2021.06 - Current
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Taught manners and other socially appropriate behaviours enhancing interpersonal development among kids.
- Built strong relationships with families through trust and good communication skills resulting in long-term babysitting contracts.
Sauna host
Judith
Elie, Fife
2025.06 - 2025.09
- Coordinated private event set-up, delivering successful hosting experiences.
- Fostered customer loyalty through attentive service and personal acknowledgements.
- Developed strong relationships with regular customers, encouraging repeat visits.
- Created a welcoming environment with friendly interactions and prompt service.
- Trained new employees to ensure consistent quality of service.
Waiter and bar staff
Mrs Zichek
Dunfermline, Fife
2025.07 - 2025.07
- Helped to create an efficient plan with my two colleagues: to manage serving wedding guests refreshments throughout the day, as well as serving an evening meal and tending a bar throughout the evening.
- We provided an effective clean-up operation to manage the end of the evening meal and to collect and wash the used glasses throughout the night.
- Managed the bar area independently at various times through the day and evening; mixing drinks and serving guests.
Education
First year undergraduate - Classics and Philosophy
University of Glasgow
Glasgow 09/2025 -
National 5s, Highers, advanced Highers - Maths, english, history, art, drama, biology
Waid Academy
Anstruther, Fife 09/2019 - 06/2025
Juniors acting programme - Acting
Royal Conservatoire
Glasgow, Glasgow City 09/2022 - 07/2026
Skills
- Restaurant etiquette familiarity
- Patience and composure
- Drink preparation knowledge
- Dietary requirements understanding
- Cleaning procedures competence
- Order taking proficiency
- Time management mastery
- Excellent customer service
- Positive and approachable
- Efficient under pressure
- Catering experience
About me
I am a motivated and reliable university student with strong communication and organisational skills developed through academic work and customer-facing experience. I am confident working both independently and as part of a team. I am keen to develop new skills and contribute positively in a professional environment.
Timeline
Waiter and bar staff
Mrs Zichek
2025.07 - 2025.07
Sauna host
Judith
2025.06 - 2025.09
Babysitter
Lindsay
2021.06 - Current
National 5s, Highers, advanced Highers - Maths, english, history, art, drama, biology
Waid Academy
09/2019 - 06/2025
Juniors acting programme - Acting
Royal Conservatoire
09/2022 - 07/2026
First year undergraduate - Classics and Philosophy
University of Glasgow
09/2025 -