Freya Norfolk
Bristol,Avon
Summary
I am an enthusiastic and friendly. Having just completed college, I am eager to take my first step into the world of work and bring my energy, creativity, and commitment to a role in retail.
I’m naturally a people person—confident, funny, and a great communicator. I enjoy working as part of a team and love connecting with others, whether it’s helping a customer find the perfect outfit or supporting co-workers. I’m quick to learn, highly adaptable, and take pride in doing things well.
I’m ready to grow my skills, and contribute positively to the workplace.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Charity shop volunteer
Cancer Research UK
Bristol, Avon
05.2023 - 06.2025
- Processed, labelled and displayed donations quickly to maximise sales opportunities.
- Built rapport with customers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Demonstrated excellent customer service skills.
- Assisted customers with product selection and sales, recommending items.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Adhered to charity organisation policies and procedures.
- Displayed and restocked merchandise by following brand guidelines.
Education
NVQ Level 3 - Special Effects, Theatrical and Media Make-up
City of Bristol College
Bristol 09.2024 - 07.2025
NVQ Level 2 - Media and Film Makeup
City of Bristol College
Bristol 09.2023 - 07.2024
Skills
- Stock replenishment
- Recycling knowledge
- Customer Service
- Hard-working
- Sensitivity to client needs
- Knowledge in cosmetic chemistry
- Ethnicity and Diversity awareness
- Brow shaping
- Makeup design creativity
- Theatrical makeup
- Knowledge of current trends
- Facial contouring
- Special effects makeup
- Eyelash and eyebrow tinting
- Health and Safety Compliance
- Microsoft Office Suite
Affiliations
- Reading Special FX makeup Politics Environmental concerns Fashion
Date of birth
28th June 2007
References
References available upon request.
Timeline
NVQ Level 3 - Special Effects, Theatrical and Media Make-up
City of Bristol College
09.2024 - 07.2025
NVQ Level 2 - Media and Film Makeup
City of Bristol College
09.2023 - 07.2024
Charity shop volunteer
Cancer Research UK
05.2023 - 06.2025
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