Freya Hatfield
Plymouth
Summary
Versatile professional with expertise in cash handling, food and beverage preparation, and maintaining food hygiene standards. Demonstrates a proactive attitude and adaptability to flexible working hours, ensuring seamless operations in dynamic environments. Committed to delivering exceptional service while upholding industry best practices.
Expereince in waitressing, food stalls, and coffee shop also retail enviroments.
Starting Plymouth University September 2026, seeking part-time employment in the city area, happy to explore oppertunities.
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work history
Coffee shop/stand assistant Ala-Ronde Exmouth
Kenniford Food supplier
Exmouth, Devon
2026.04 - Current
- Prepared high-quality beverages, resulting in customer satisfaction.
- Assisted customers with menu choices to facilitate meal decisions.
- Provided excellent customer experiences through attentive, efficient service, increasing repeat business.
- Assisted baristas with coffee grinding tasks facilitating quicker order fulfilment.
- Maintained a clean and hygienic environment for health standards compliance.
- Managed stock inventory, minimising waste and maximising availability of products.
- Performed till operations accurately, assuring correct monetary transactions.
Exmouth sea front fish/chip food service assistant
Kenniford Food supplier
Exmouth , Devon
2025.05 - 2025.10
- Served customers efficiently during busy lunch hours to reduce waiting time.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Addressed customer complaints promptly, improved client relations.
- Maintained cleanliness standards for enhanced dining experience.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Ensured compliance with health and safety regulations for a safe dining experience.
- Prepared hot and cold meals to cater to diverse customer preferences.
- Worked in a fast-paced environment whilst maintaining quality of service.
- Performed cash handling duties, ensured accurate financial transactions.
- Used kitchen equipment as instructed and to safety protocols.
Exmouth Sea front Ice Cream shop assistant
Kenniford food supplier
Exmouth , Devon
2024.05 - 2024.10
- Addressed product queries, enhancing customer understanding and satisfaction.
- Operated cash register efficiently to process customer transactions. efficiently, ensuring accurate transactions.
- Restocked promptly after deliveries, maintaining continuous product availability for customers.
- Maintained tidy shop environment, contributing to a pleasant and inviting shopping experience. for comfortable shopping experience.
- Improved product visibility with strategic shelf arrangements.
- Handled cash register efficiently, ensuring accurate transactions.
Waitress Restaurant/Pub
Red wing Inn
Lympstone, Exmouth, Devon
2023.10 - 2024.08
- Ensured customer satisfaction by providing excellent service.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Engaged in upselling techniques, boosting sales revenue.
- Made cocktails for customer enjoyment.
- Prepared beverages, ensuring consistent quality.
- Served customers to foster a friendly atmosphere.
- Liaised with kitchen staff for seamless service delivery.
- Restocked bar efficiently during busy periods.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Adhered to health and safety regulations strictly.
- Handled cash transactions to ensure accurate accounting.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Managed customer disputes effectively, preserving the business reputation.
Riding school yard hand/assistant Voluntary work
Budliegh Riding school
Exmouth , Devon
2018.01 - 2023.01
- Upheld compliance with health and safety regulations at all times.
- Enhanced safety standards by promptly addressing potential hazards.
- Ensured yard cleanliness by regularly sweeping and removing debris.
- Assisted team members to accomplish assigned tasks on time.
- Maintained punctual attendance record demonstrating commitment towards job responsibilities.
- Facilitated efficient loading and unloading of goods with use of appropriate gear.
Education
A-Levels - History/English literature/criminal law
Exmouth community College
Exmouth, Devon 2019.09 - 2026.05
Diploma of Higher Education - History
University of Plymouth
Plymouth 2026.09 -
Skills
- Cash handling
- Proactive attitude
- Flexible working hours adaptability
- Food and beverage preparation
- Food Hygiene
Affiliations
- Horse riding, Paddle boarding, socializing.
Timeline
Diploma of Higher Education - History
University of Plymouth
2026.09 -
Coffee shop/stand assistant Ala-Ronde Exmouth
Kenniford Food supplier
2026.04 - Current
Exmouth sea front fish/chip food service assistant
Kenniford Food supplier
2025.05 - 2025.10
Exmouth Sea front Ice Cream shop assistant
Kenniford food supplier
2024.05 - 2024.10
Waitress Restaurant/Pub
Red wing Inn
2023.10 - 2024.08
A-Levels - History/English literature/criminal law
Exmouth community College
2019.09 - 2026.05
Riding school yard hand/assistant Voluntary work
Budliegh Riding school
2018.01 - 2023.01