Freddie Sussex
Holbury,Southampton
Summary
Dedicated and reliable professional with strong communication skills, discipline, and a focus on delivering exceptional customer service. Adept at adhering to food safety regulations, operating cash registers efficiently, and contributing as a dependable team player. Known for punctuality, determination, and a sense of humour that fosters positive workplace interactions. Committed to leveraging these strengths in roles that prioritise customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Front of House/Barista
Mr Eddy's Tea Room Exbury Gardens
Exbury, Hampshire
2026.05 - Current
- Maintained cleanliness of café area whilst preparing orders.
- Provide welcoming atmosphere to customers, promoting return visits.
- Performed cash handling duties accurately to maintain financial integrity.
- Collaborated with team members during busy periods improving workflow efficiency.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Apprentice engineer
BAE Systems
Portsmouth, Hampshire
2025.09 - 2026.05
- Observed strict health and safety regulations whilst executing duties.
- Maintained workshop cleanliness to ensure safe working conditions.
- Participated in training sessions to enhance engineering knowledge.
- Produced comprehensive reports on equipment malfunctions for management reviews.
- Carried out project tasks under supervision.
- Combined academic study with work placements to gain hands-on experience.
Front of House/Barista
Mr Eddy's Tea Room Exbury Gardens
Exbury, Hampshire
2023.03 - 2025.08
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Maintained cleanliness of the café area whilst preparing orders.
- Performed cash handling duties accurately to maintain financial integrity.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Managed high volume orders during peak hours maintaining quality of service.
Front of House/Pot Washing
The Old Bakehouse
Beaulieu, Hampshire
2022.07 - 2022.09
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Served customers promptly, ensuring they enjoyed their visit.
- Managed cash register accurately for smooth transactions.
- Facilitated swift service by promptly cleaning and resetting tables after use.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Cleaned kitchen areas, food counters, and cooking utensils.
Education
OCR Level 3 Cambridge Technical Extended Diploma - Engineering
Brockenhurst College
Brockenhurst, Hampshire 2023.09 - 2025.07
EPQ- Extended Project Qualification - Engineering
Brockenhurst College
Brockenhurst 2023.09 - 2024.07
Level 2 Diploma in Electrical Installations - Electrical
Brockenhurst College
Marchwood, Hampshire 2022.09 - 2023.07
GCSEs - Secondary Education
New Forest Academy
Holbury, Southampton 2017.09 - 2022.07
Skills
- Communication skills
- Discipline
- Focus
- Determination
- Food safety regulations
- Cash register use
- Team player
- Customer Service
- Sense of humour
- Reliable punctuality
References
- Mr Julian Knott ( Head of Engineering), Brockenhurst College, 01590 625555
- Mr Eddy's Tea Rooms, The Little Kitchen Company, Shelley Angel 02380 898737
- Available on request
Affiliations
- Playing football
- Watching football
- Spending quality time with the family
Certification
Level 2 Food Safety and Hygiene for catering
Food Allergy and Intolerance training
Timeline
Front of House/Barista
Mr Eddy's Tea Room Exbury Gardens
2026.05 - Current
Apprentice engineer
BAE Systems
2025.09 - 2026.05
OCR Level 3 Cambridge Technical Extended Diploma - Engineering
Brockenhurst College
2023.09 - 2025.07
EPQ- Extended Project Qualification - Engineering
Brockenhurst College
2023.09 - 2024.07
Front of House/Barista
Mr Eddy's Tea Room Exbury Gardens
2023.03 - 2025.08
Level 2 Diploma in Electrical Installations - Electrical
Brockenhurst College
2022.09 - 2023.07
Front of House/Pot Washing
The Old Bakehouse
2022.07 - 2022.09
GCSEs - Secondary Education
New Forest Academy
2017.09 - 2022.07