Fraser McDonald
Stockport,Cheshire
Summary
Driven professional with leadership and strategic planning skills, coupled with strong background in team management and operational efficiency. Skilled at fostering team collaboration and implementing process improvements. Focused on driving growth and achieving organisational success.
Overview
24
24
years of professional experience
Work history
General Manager
Cineworld Uk limited
Bolton, Greater Manchester
10.2019 - Current
- Led operational strategies to enhance customer experience and streamline processes.
- Directed team efforts in delivering high-quality service whilst maintaining brand standards.
- Implemented training programmes to develop staff skills and improve team performance.
- Oversaw budget management and resource allocation to optimise operational efficiency.
- Improved staff retention with robust HR policies and procedures.
- Implemented rigorous financial controls, improving overall profitability.
General Manager
Cineworld Uk Limited
St Helens, Merseyside
08.2018 - 10.2019
- Led operational initiatives to enhance customer experience and satisfaction.
- Managed daily operations, ensuring seamless coordination of staff and resources.
- Developed strategies for effective staff training and performance management.
- Oversaw budgeting processes to align financial objectives with operational goals.
- Delivered results under pressure to meet tight deadlines.
Deputy General Manager
Cineworld Cinemas Uk Limited
Didsbury, Greater Manchester
06.2016 - 08.2018
Deputy General Manager
Cineworld Cinemas Uk Limited
Ashton Under Lyne, Greater Manchester
01.2011 - 06.2016
Cinema Manager
Cineworld Cinemas Limited
Ashton Under Lyne, Greater Manchester
10.2009 - 01.2012
Store Manager
HMV UK Limited
Norwich, Norfolk
02.2007 - 09.2009
Store Manager
HMV UK Limited
Cambridge, Cambridgeshire
03.2005 - 02.2007
Store Manager
HMV UK Limited
Aberdeen, Aberdeenshire
03.2002 - 03.2005
Education
LLM - Post-Modernism & The Law
Staffordshire University
Stoke-on-TrentBsc JT Hons - Law & Politics
University Of Wales, College Of Cardiff
CardiffSkills
- Customer service excellence
- Operations management
- Financial management
- Budget management
- Strategic planning
- Cultural awareness
- Health and Safety Compliance
- Stakeholder engagement
Timeline
General Manager
Cineworld Uk limited
10.2019 - Current
General Manager
Cineworld Uk Limited
08.2018 - 10.2019
Deputy General Manager
Cineworld Cinemas Uk Limited
06.2016 - 08.2018
Deputy General Manager
Cineworld Cinemas Uk Limited
01.2011 - 06.2016
Cinema Manager
Cineworld Cinemas Limited
10.2009 - 01.2012
Store Manager
HMV UK Limited
02.2007 - 09.2009
Store Manager
HMV UK Limited
03.2005 - 02.2007
Store Manager
HMV UK Limited
03.2002 - 03.2005
LLM - Post-Modernism & The Law
Staffordshire University
Bsc JT Hons - Law & Politics
University Of Wales, College Of Cardiff