Franklin Geeves
London,Lambeth
Summary
Experienced retail assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Accomplished Retail Assistant, well-versed in delivering high levels of customer service for an optimum sales experience. As passionate in maintaining beautifully, well-stocked store displays as in exceeding customer satisfaction expectations.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Certification
Work History
Retail assistant
Iceland
London,Brixton, Lambeth
09.2021 - 02.2024
- Inspected products for damages and expiry dates before processing refunds.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained accurate records to track cash handling activities.
- Explained establishment policies to customers and offered advice on selections.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Education
A-Levels - Business, Drama ICT
Dunraven Sixth Form
Streatham, Lambeth 09.2019 - 07.2021
Bachelor of Science - Computer Science
University of Roehampton
Roehampton 09.2021 -
Skills
- Confident communicator
- Cash management
- Exemplary customer service
- Efficient multitasker
- Superb time management
- Accurate money handling
- Customer service
- Self-motivated
- Expert communicator
Accomplishments
Completed Duke of Edinburgh Bronze award
Certification
Introduction to Cyber Security-Cisco Academy
NDG Linux Unhatched-Cisco Academy
References
References available upon request.
Timeline
Retail assistant
Iceland
09.2021 - 02.2024
Bachelor of Science - Computer Science
University of Roehampton
09.2021 -
A-Levels - Business, Drama ICT
Dunraven Sixth Form
09.2019 - 07.2021
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