Frank Kwame Nkrumah Baffe
Harrow,Harrow
Summary
Customer Sales Assistant with background in providing top-notch customer service, meeting sales targets and managing inventory. Strengths include strong communication skills, problem-solving abilities and adaptability to change. Noted for improving customer satisfaction scores and driving revenue growth in previous roles.
Overview
2025
2025
years of professional experience
Work History
Customer Sales Assistant
Semnat & Associates Ltd, Park deck Chairs, London NW1 4NR
London, United Kingdom
04.2024 - Current
- Greeted customers upon entering the parks.
- Answered customer inquiries in a timely and friendly manner.
- Provided detailed product information to customers.
- Hiring of Chairs to Tourists during the Summer Holidays In various parks in London
- Hyde Park , St James’s Park, Regent’s Park, Kensington Gardens, Lake Side, Fishermen’s park and Many More..
- Arranging the chairs every morning from 10 am to 9 pm Closing time.
- Stacking Chairs and locking it with Chains After Counting..
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Identified customer needs and presented value-added solutions to secure sales.
- Compiled daily reports summarizing total sales, refunds, exchanges.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Conducted inventory audits on a regular basis to ensure accuracy of product availability records.
- Processed customer payments through cash, credit cards, or checks.
- Demonstrated how products work and answered questions about them.
- Greeted customers upon entering the store.
SIA LASER LEVEL 2 CCTV OPERATOR & DOOR SUPERVISOR
1A FOR SECURITY Ltd
London
Education
Bachelor of Arts - Procurement And Supply Chain Management
Accra Technical University
Ghana- Accra 09-2020
High School Diploma -
Wesley Grammar High
Accra- Ghana 09-2013
Skills
- Sales target achievement
- Strong interpersonal skills
- Cash handling experience
- Data entry proficiency
- Complaint resolution
- Hospitality and accommodation
- Negotiation trained
Languages
English
First Language
Timeline
Customer Sales Assistant
Semnat & Associates Ltd, Park deck Chairs, London NW1 4NR
04.2024 - Current
SIA LASER LEVEL 2 CCTV OPERATOR & DOOR SUPERVISOR
1A FOR SECURITY Ltd
Bachelor of Arts - Procurement And Supply Chain Management
Accra Technical University
High School Diploma -
Wesley Grammar High