Frankie Poole
Basingstoke,Hampshire
Summary
Competent, conscientious professional recognized for trustworthy work and consistent follow-through. Ability to manage workload effectively and perform under time constraints. Eager to take on new responsibilities and build long-term career growth.
Overview
1
1
Certification
15
15
years of professional experience
Work History
General Manager
Pizza Express
Basingstoke
2023.10 - 2026.07
- Delivered strong pizzeria results by running daily operations and driving growth.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Streamlined inventory management processes, reducing waste and optimising stock levels for operational efficiency.
- Improved profit outcomes by controlling P&L drivers, labour costs, and stock levels.
- Strengthened team performance by recruiting, training, and coaching inclusive culture.
Shop Manager
Greggs Plc
Basingstoke, Hampshire
2015.09 - 2023.09
- Own health and safety and food safety compliance, maintaining audit-ready standards always.
- Lead day-to-day store performance by driving sales and coordinating daily workloads.
- Set daily and weekly plans to balance production demand and required output.
Shift Manager
McDonald's Ltd
London
2011.06 - 2015.06
Education
BA (Hons) Degree - Social & Cultural Studies
University of Derby
01.2011
BTEC - Health Studies
Bexley College
01.2005
Skills
- People management
- Adaptability
- Pressure resilience
- Communication skills
- Quick learner
- Strong work ethic
- Health and safety compliance
- Multi-tasking ability
- Problem-solving
- Team collaboration
- Recruitment strategies
- Financial management expertise
- Time management
- Food safety standards
Certification
- Health & Safety, Fire Safety, Data Protection (GDPR) and Appointed Persons courses - Pizza Express 2023-2026
- Basic & Advanced Shift Managers courses, 2014-01-01, McDonald's Restaurants Ltd.
- Level 3 Diploma in Shift Management (QCF), 2014-01-01, McDonald's Restaurant Ltd
- Level 3 Award in Supervising Food Safety in Catering (QCF), 2013-11-01, McDonald's Restaurant Ltd
References
References available on request
Hobbies and interests
- Exploring global history and world religions from different perspectives, ranging from global history, to conspiracy theories; to comparative religions.
- Walking and exploring nature and historical landmarks
- 'Wing it' cooking
Timeline
General Manager
Pizza Express
2023.10 - 2026.07
Shop Manager
Greggs Plc
2015.09 - 2023.09
Shift Manager
McDonald's Ltd
2011.06 - 2015.06
BA (Hons) Degree - Social & Cultural Studies
University of Derby
BTEC - Health Studies
Bexley College