Francisco Barroso
York
Summary
Final-year BA (Hons) Criminology W FY student at York St John University, graduating in 2026, with strong analytical, research, and critical thinking skills. Three years of experience at Fat Hippo, progressing from floor staff to bartender in a fast-paced environment, while still being able to do both roles and enhancing interpersonal skills and teamwork. Proven ability to work effectively under pressure while delivering exceptional customer service. Seeking to leverage academic knowledge and professional experience in a civil service role to contribute to high-quality service delivery.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Floor staff
FAT HIPPO
York
2023.04 - 2026.06
- Delivered excellent customer service in a high-pressure restaurant environment, enhancing guest satisfaction.
- Managed multiple responsibilities simultaneously to maintain efficient operations during peak periods.
- Worked collaboratively as part of a team to ensure smooth restaurant operations during peak periods.
- Gained excellent communication and interpersonal skills through daily interaction with customers and colleagues.
- Progressed from floor staff to bartender, demonstrating adaptability and commitment to skill development.
Education
BA (Hons) - Criminology W FY
York St John University
York, United Kingdom 2022.09 - 2026.06
NVQ Level 3 - Public Services
Southern Regional College
Craigavon, Armagh City Banbridge and Craigavon 2020.09 - 2022.06
Skills
- Flexible schedule availability
- Multilingualism
- Comfort with physical labour
- Bartending basics
- Communication Skills
- Teamwork Skills
- Organisational Skills
- Research & Analytical Skills
Languages
English
Fluent
Portuguese
Native
Timeline
Floor staff
FAT HIPPO
2023.04 - 2026.06
BA (Hons) - Criminology W FY
York St John University
2022.09 - 2026.06
NVQ Level 3 - Public Services
Southern Regional College
2020.09 - 2022.06