Francisca Lebrun Franco Martins

• Care Team provider for Health Care Homes
• Supervised and developed high-achieving staff, providing orientation, training, support and direction
• Finance Department, Duties included processing invoice from receipt of invoice to payment and filing using Excel spreadsheet formulas and formatting as well as in house data bases
• Telephone inquiries from service users and clients
• Filing, faxing, scanning, archiving and photocopying
• Dealing with telephone inquiries from service users and clients
• Every day use of Microsoft Word, Excel (basic) and E-Mails
• The job required efficiency and good organisational skills
• Sorting and distributing the incoming post
• I left this position to look for a more reliable opportunity for the moment.

• Website decor and development on Shopify platform
• Mapped income generating strategies to grow revenue
• Established business goals and determined business plan, mission statement and vision objectives to provide organisational direction toward growth and prosperity
• Costumer service On Call
• Product Market targeting / Advertisement learner
• Enhanced new product awareness by posting engaging images to company websites and social media accounts
• Understood trends and developments in dropshipping market
• I consider myself beginner in business development however I'm extremely driven to learning, financial wisdom and become a good competitor among the best one day

• Emergency On Call Supervisor and field carer
• Capacity to be extremely reliable in edgy situations
• Team motivation, ensuring daily tasks at clients property were performed accurately and efficiently at every home allocation on every specific emergency covered
• Guided and coached staff on medical and protocol emergencies
• Guided and coached staff on every emergency allocation
• Managed staff rotas, planning workloads effectively and strategically
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief
• Prioritized patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
• Observed patient condition and behavior closely, reporting changes or concerns promptly.
• Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
• Submitted reports to manager regarding status of client.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

• Demonstrate the products actively in-store enthusiastic towards engaging & interacting with the browsing customers
• Answer questions and queries supportive with the growing number of sales
• Keep your working area clean and tidy
• Be on time, ready for action and to close sales
• Arts & Crafts

• Customer services and bookings
• Cashing up duties
• Assisting with inquiries
• Hosting and Organizing Events

• Obtained dental x-rays using traditional and digital methods
• Took bitewing, panoramic and occlusal X-rays and prepared for dentist assessment
• Managing clinic’s stock and inventory
• Mold's shaping
• Educated patients on postoperative and general oral health care, on importance of oral hygiene and demonstrated techniques for flossing and brushing.
• Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations
• Helped dentists restore teeth by prepping for permanent or temporary fillings
• Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions
• Cleaned and prepared cavities for filling and crown treatments

Hygiene | Radiology | Impressions/models/Alginate impressions | Assisting | Protective | Stabilization | Sterilization | Photography | Communication | Risk Management | Anatomy I & II | Preventative care | Sedation | Infection control | Communication | Dental Anatomy | Emergency Management | Ethics for the dental assistant

Animation Principles | Introduction to 3 D | Animation Practice | Production Design | Animation Production | Freelance Animation | Animation Marketing | Animation Final Major Project

Modules covered throughout the degree: