Francis Dowell
Ongar,Essex
Summary
Experienced waiter and caterer focused on providing excellent customer service. Bringing knowledge of continental cuisine and a strong work ethic. Enthusiastic to learn and gain experience in a more demanding role.
Overview
2
2
years of professional experience
Work History
Waiter
The Chequers Matching Green
Harlow, Essex
07.2022 - Current
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising customer satisfaction.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Wedding caterer
Host Catering
Bishop's Stortford, Hertfordshire
06.2022 - Current
- Cleaned, sanitised and organised serving utensils, trays and other food service equipment.
- Made and served drinks such as wine and cocktails.
- Regularly adapted to different wedding venues with new equipment and different layout.
Education
Hockerill Anglo-European College
Bishop's StortfordSkills
- Fine dining experience
- Food and beverage service
- High-volume dining
- Interpersonal skills
Timeline
Waiter
The Chequers Matching Green
07.2022 - Current
Wedding caterer
Host Catering
06.2022 - Current
Hockerill Anglo-European College
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