Franceska Robinson
Stockport ,Cheshire
Summary
Creative Florist with strengths in bespoke floral design, customer care and shop management. Creates hand-tied bouquets, wedding arrangements and funeral tributes with sensitivity and precision. Handles stock, orders, cash and delivery coordination to support smooth daily trade.
Overview
1
1
year of post-secondary education
23
23
years of professional experience
Work history
Florist
Hazel Grove flowers
Stockport, Cheshire
2015.01 - Current
- Managed daily flower shop operations for seamless business flow.
- Prepared bespoke bouquets for special occasions to meet client needs.
- Created funeral arrangements with respect and sensitivity during difficult times.
- Assisted in organising flower delivery schedules, improving efficiency and punctuality.
- Organised weekly fresh flower orders from wholesalers, maintaining optimal freshness.
- Encouraged an atmosphere of creativity amongst staff, fostering innovation in design.
- Maintained a clean and inviting store environment to attract customers.
- Handled cash transactions, ensuring accurate financial records were kept.
Florist
Down to Earth
Stockport, Cheshire
2014.12 - 2015.01
- Created funeral arrangements with respect and sensitivity during difficult times.
- Provided advice on plant care, enhancing customer knowledge and trust.
- Prepared bespoke bouquets for special occasions to meet client needs.
- Managed daily flower shop operations for seamless business flow.
- Cleaned vases and swept shop floors to maintain tidy appearance.
- Received orders in person, by phone and online, processing within allocated timeframes.
- Organised weekly fresh flower orders from wholesalers, maintaining optimal freshness.
Florist
The Flower Shop
Stockport, Cheshire
2011.02 - 2014.12
- Managed daily flower shop operations for seamless business flow.
- Handled cash transactions, ensuring accurate financial records were kept.
- Provided advice on plant care, enhancing customer knowledge and trust.
- Coordinated with team members to deliver high-quality service under peak times.
- Organised weekly fresh flower orders from wholesalers, maintaining optimal freshness.
- Cleaned vases and swept shop floors to maintain tidy appearance.
- Integrated designs with innovative floristry techniques and current trends.
Florist
The Greenhouse
Stockport, Cheshire
2003.03 - 2011.12
- Handled cash transactions, ensuring accurate financial records were kept.
- Created funeral arrangements with respect and sensitivity during difficult times.
- Incorporated diverse flora from around the world into unique designs for international appeal.
- Monitored flower trends to meet customer demands and remain ahead of competitors.
- Prepared new flower and greenery shipments for arrangement.
Education
Florist
Stockport College
Stockport 2002.09 - 2003.09
Skills
- Hand tied bouquets
- Bespoke floral creations
- Seasonal display setup
- Wedding floristry
- Funeral sympathy designs
- Knowledge of floristry tools
- Management of seasonal stock
- Personal organisation
- Floral designing
- Wedding arrangement creation
- Time management mastery
- Bouquet assembly
- Floral knowledge
- Cash handling
- Order processing
- Flower displays
- Delivery coordination
Timeline
Florist
Hazel Grove flowers
2015.01 - Current
Florist
Down to Earth
2014.12 - 2015.01
Florist
The Flower Shop
2011.02 - 2014.12
Florist
The Greenhouse
2003.03 - 2011.12
Florist
Stockport College
2002.09 - 2003.09