Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Hannah marie Harrison

Motherwell

Summary

Creative Florist committed to achieving customer happiness through personalised fresh arrangements. Skilful and artistic to maximise use of seasonal blooms whilst limiting waste for sustainable operations.

Motivated student with excellent initiative and creativity seeks floristry role. Trend-aware with an eye for detail to produce beautiful designs to customer requirements. Works quickly and accurately to meet deadlines under pressure.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Enthusiastic with years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares knowledge to achieve results.

Overview

2
2
years of professional experience

Work history

Florist

Debroh jhon
Lancaster
04.2009 - 04.2011
  • Increased repeat business with superior customer service skills.
  • Coordinated with team members to deliver high-quality service under peak times.
  • Prepared bespoke bouquets for special occasions to meet client needs.
  • Encouraged an atmosphere of creativity amongst staff, fostering innovation in design.
  • Managed daily flower shop operations for seamless business flow.
  • Handled cash transactions, ensuring accurate financial records were kept.
  • Conducted seasonal inventory checks, ensuring stock levels were maintained correctly.
  • Designed window displays to increase foot traffic and sales.
  • Maintained a clean and inviting store environment to attract customers.
  • Provided advice on plant care, enhancing customer knowledge and trust.
  • Created funeral arrangements with respect and sensitivity during difficult times.
  • Enhanced customer satisfaction by providing personalised floral arrangements.
  • Cleaned vases and swept shop floors to maintain tidy appearance.
  • Received orders in person, by phone and online, processing within allocated timeframes.
  • Quoted and processed customer orders to meet desired specifications.
  • Monitored flower trends to meet customer demands and remain ahead of competitors.
  • Picked, packed and labelled orders accurately for proper dispatching.
  • Created bespoke arrangements for hospitality settings according to budget and scale requests.
  • Packed and wrapped gifts with decorative details to match customer preferences.
  • Organised displays to promote inventory and encourage customer purchases.
  • Accepted card, cash and cheque payments in POS register system.
  • Carried out active selling from initial customer greeting.
  • Prepared invoices for customers with large orders or special sales types.
  • Totalled bills using maths skills and maintained accurate till count.
  • Helped customers obtain specialised help for refunds and exchanges.

Kitchen assistant

Hannah hope
Lancaster , Lancashire
11.2008 - 04.2009
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Prepared ingredients for increased speed of cooking process.
  • Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Helped in the plating of dishes for enhanced visual appeal and presentation.
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Supported head chef in creating new menu items to diversify restaurant offerings.
  • Cleaned utensils, achieving a more efficient work environment.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Cleaned food preparation and storage areas in line with schedule.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Assisted in preparation of meals to exact recipes.

Education

GCSEs - english

skerton high school
lancaster
04.2011 -

NVQ Level 1 - Floristry

Myerscough collage
Preston
09.2011

Skills

  • Hand tied bouquets
  • Dedication to quality
  • Bouquet assembly
  • Floral knowledge
  • Seasonal display setup
  • Flexible thinking
  • Window display designing
  • Theme interpretation
  • Bespoke floral creations
  • Wedding arrangement creation
  • Cash handling
  • Window dressing
  • Customer needs analysis
  • Order processing
  • Basic accounting
  • Funeral floristry
  • Wedding floral designs
  • Plant care and handling
  • Patience and calmness
  • Gift wrapping
  • Creative thinking
  • Flower displays
  • Effective listening
  • Customer Service
  • Team Leadership
  • Stock counting
  • Public speaking
  • Refund and exchange processing
  • Returns

Additional Information

I am hardworking work well with a team and very good with customers a people person who is enthusiastic when it comes to getting jobs done .






REFERENCES AVAILABLE ON REQUEST

Timeline

GCSEs - english

skerton high school
04.2011 -

Florist

Debroh jhon
04.2009 - 04.2011

Kitchen assistant

Hannah hope
11.2008 - 04.2009

NVQ Level 1 - Floristry

Myerscough collage

Similar Profiles

Create profile
Hannah marie Harrison