Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Francesca Weir

Belfast,Ards and North Down

Summary

Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in an Operations Manager role.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

9
9
years of professional experience
9
9
years of post-secondary education

Work history

Teaching Assistant

Education Authority
Belfast, Down
01.2025 - Current
  • Led small group sessions for enhanced focus on challenging topics.
  • Managed administrative tasks, aiding smooth running of the class.
  • Participated in parent-teacher meetings to discuss student progress and potential improvements.
  • Ensured safety of pupils during extracurricular activities for an accident-free environment.
  • Maintained up-to-date records of pupil progress, tracking individual development effectively.
  • Participated in teacher-parent conferences regarding students' progress or problems.

Supervisor

Holland & Barrett
Belfast, Down
01.2019 - 08.2024
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Conducted performance appraisals with employees for career development discussions.
  • Fostered a positive work culture to boost employee morale.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Managed daily operations to increase productivity.
  • Assisted in the recruitment process for hiring quality staff members.
  • Supervised activities of workers and enforced safety regulations.

Cafe Manager and all-rounder

Swell Bondi Beach
Sydney Australia
10.2016 - 10.2018
  • Incorporated feedback from customers into menu adjustments enhancing overall experience.
  • Upheld high cleanliness standards for optimal dining experience.
  • Liaised with suppliers regularly to ensure timely deliveries of supplies.
  • Boosted cafe's reputation with proactive conflict resolution strategies.
  • Trained new staff members to maintain quality of service delivery.
  • Coordinated between kitchen staff and servers during peak hours ensuring seamless service.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.

Education

Diploma of Higher Education - Sport and Sports Coaching

Belfast Metropolitan College
Belfast
09.2015 - 06.2017

Certificate of Higher Education - Fashion Design

Belfast Metropolitan College
Belfast
09.2013 - 06.2014

A-Levels -

Wellington College Grammar School
Belfast
09.2011 - 06.2013

GCSEs -

Wellington College Grammar School
Belfast
09.2006 - 06.2011

Skills

  • Constructive feedback delivery
  • Literacy and numeracy promotion
  • Social emotional learning
  • Dyslexia interventions
  • SEN knowledge
  • Patience and tolerance
  • Team player
  • Child protection training
  • Creative thinking
  • Activity planning
  • Clear communication

Languages

English
Native

Timeline

Teaching Assistant

Education Authority
01.2025 - Current

Supervisor

Holland & Barrett
01.2019 - 08.2024

Cafe Manager and all-rounder

Swell Bondi Beach
10.2016 - 10.2018

Diploma of Higher Education - Sport and Sports Coaching

Belfast Metropolitan College
09.2015 - 06.2017

Certificate of Higher Education - Fashion Design

Belfast Metropolitan College
09.2013 - 06.2014

A-Levels -

Wellington College Grammar School
09.2011 - 06.2013

GCSEs -

Wellington College Grammar School
09.2006 - 06.2011
Francesca Weir