Francesca Speak
Newcastle-upon-Tyne,Tyne and Wear
Summary
Highly organised and creative professional with a strong background in teamwork and interpersonal communication. Demonstrates exceptional time-management skills, ensuring efficient project completion. Adept at fostering collaborative environments and driving innovative solutions. Career goals include leveraging these competencies to contribute to dynamic teams and achieve organisational success.
Overview
8
8
years of professional experience
Work history
Bartender and Front of House
Flight Bar and Hide Restaurant
Newcastle-upon-Tyne
2024.02 - 2025.02
- Providing a positive customer experience in a fast-paced hospitality environment, ensuring a high level of customer satisfaction and loyalty.
- Demonstrating adaptability and teamwork skills, contributing to efficient service during busy periods.
- Managing cash handling and point-of-sale systems with accuracy, ensuring operational efficiency.
Bar Supervisor
Edinburgh Fringe Festival
2024.08 - 2024.09
- Supervising a bar team of 25 staff, ensuring a safe and constructive environment.
- Also using my previous experience to assist with staff training.
Bartender
The Alchemist
Newcastle-upon-Tyne
2021.11 - 2024.02
- I completed three weeks of training, learning over 80 cocktails.
- From there, I excelled in my role.
- From this role, I’ve gained an extensive knowledge of cocktails and garnishes and improved my organisation and critical thinking.
- My customer service and social skills have improved significantly, giving me the confidence to embrace the challenges that came.
Front of House Supervisor
Port Gaverne Hotel and Pilchards Restaurant
Port Gaverne, Cornwall
2023.05 - 2023.09
- I demonstrated my knowledge of wine pairings and serving food to a high standard, as well as my knowledge of recipes.
- Embracing and representing the company and everything they have worked hard to achieve.
Saleroom Assistant
Hutchinson Scott Auctioneers
2020.02 - 2021.09
- Handling Customer Inquiries, assisting in sales, and negotiating delivery contracts.
- Proficient in Photoshop for catalogue design and skilled in managing multiple bidding sites.
- Demonstrating strong organisational and planning abilities, excelling in team environments.
- Utilising technology effectively to optimise task management.
Waitress and Pass
Billy Bob’s Ice Cream Parlour
Skipton
2017.02 - 2020.02
Education
BSc. - International Business Management with French
Northumbria University
2021.01 - 1 2025
Geography, Psychology, BTEC Applied Sciences, Extended Project (EPQ) AS Level, 9 GCSEs
South Craven School
2014.01 - 1 2019
Skills
- Organisation
- Creativity
- Teamwork
- Interpersonal Communication
- Time-management
Accomplishments
- Tennis Most Improved Player of the Year, Northumbria University, 2024
- Employee of the Month, The Alchemist, August, 2022
- Player of the Year for Netball, Northumbria University, 2022
Custom
- Embsay Primary School, Work Experience, 1 week
- Cancer Research UK Charity shop, Volunteer, 9 months
Affiliations
- Mountain Biking
- Running
Languages
French
Intermediate
Timeline
Bar Supervisor
Edinburgh Fringe Festival
2024.08 - 2024.09
Bartender and Front of House
Flight Bar and Hide Restaurant
2024.02 - 2025.02
Front of House Supervisor
Port Gaverne Hotel and Pilchards Restaurant
2023.05 - 2023.09
Bartender
The Alchemist
2021.11 - 2024.02
BSc. - International Business Management with French
Northumbria University
2021.01 - 1 2025
Saleroom Assistant
Hutchinson Scott Auctioneers
2020.02 - 2021.09
Waitress and Pass
Billy Bob’s Ice Cream Parlour
2017.02 - 2020.02
Geography, Psychology, BTEC Applied Sciences, Extended Project (EPQ) AS Level, 9 GCSEs
South Craven School
2014.01 - 1 2019