Jake Weller
Tunbridge Wells
Summary
Detail-oriented Administrator with extensive experience in hospitality, retail, and corporate sectors. Proven track record in organizational efficiency, effective communication, and team support. Expertise in multitasking and proactive problem-solving, ensuring seamless operations in dynamic environments. Skilled in managing administrative tasks and customer interactions to enhance daily operations.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Front of House
Pho
Tunbridge Wells, Kent
04.2024 - 11.2025
- Delivered professional customer service while managing administrative and operational tasks.
- Maintained accurate records of daily transactions and processed payments efficiently.
- Supported management with stock checks and workflow organisation to enhance productivity.
- Trained new staff members on service standards and operational procedures for consistency.
Production associate
Agency Work
Tunbridge Wells, Kent
08.2024 - 12.2024
- Collaborated with team to meet production deadlines and enhance workflow efficiency.
- Conducted quality checks to ensure compliance with company standards before shipment.
- Operated machinery to ensure efficient production flow and adherence to safety standards.
- Collaborated with team members, fostered a positive work environment.
Training Scheduler
Logistics UK
Tunbridge Wells, Kent
06.2023 - 07.2024
- Coordinated training sessions, managing data entry, bookings, and participant communications.
- Liaised between trainers, clients, and candidates to ensure seamless scheduling.
- Maintained CRM records and generated reports to support sales operations.
- Monitored training programmes to identify areas for improvement and efficiency.
Sales Assistant
Reiss
Tunbridge Wells, Kent
06.2021 - 05.2023
- Supported the sales team in achieving targets through exceptional customer engagement.
- Managed inventory, processed sales transactions, and handled customer inquiries.
- Built strong client relationships, upselling products and providing style recommendations.
- Contributed to visual merchandising and store presentation to enhance sales performance.
Sales Assistant
Marks & Spencer
Tunbridge Wells, Kent
06.2018 - 08.2021
- Tracked stock levels using digital tools to enhance asset organisation.
- Processed transactions while providing exceptional customer service.
- Maintained comprehensive records of product availability and sales trends.
- Resolved customer complaints with professionalism and efficiency.
Education
A-Levels - Double Sports Science (A\A), Product Design (C)
Hayesbrook School
Tonbridge, Kent 09.2017 - 07.2019
GCSEs - Mathematics (4), English Language & Literature (4), Core Science (C), Additional Science (B), Business Studies (Distinction), Fine Art (A), Product Design (A), Philosophy and Religion (C), Statistics (C)
Hayesbrook School
Tonbridge, Kent 09.2012 - 09.2017
Skills
- Exceptional Customer Service
- Cash Handling & POS Operation
- Fast Learner with Strong Work Ethic
- Team Collaboration & Communication
- Conflict Resolution & Problem Solving
- Stock Management & Organisation
- Adaptability in Fast-Paced Settings
- Attention to Detail
- Administrative Support
- Organisation
References
Available upon request.
Hobbies & Interests
Music & Blogging, Art & Museums, Architecture & Photography.
Timeline
Production associate
Agency Work
08.2024 - 12.2024
Front of House
Pho
04.2024 - 11.2025
Training Scheduler
Logistics UK
06.2023 - 07.2024
Sales Assistant
Reiss
06.2021 - 05.2023
Sales Assistant
Marks & Spencer
06.2018 - 08.2021
A-Levels - Double Sports Science (A\A), Product Design (C)
Hayesbrook School
09.2017 - 07.2019
GCSEs - Mathematics (4), English Language & Literature (4), Core Science (C), Additional Science (B), Business Studies (Distinction), Fine Art (A), Product Design (A), Philosophy and Religion (C), Statistics (C)
Hayesbrook School
09.2012 - 09.2017