Francesca Neale

I have just finished my second year in Environmental Studies, an undergraduate degree focusing on the multiple challenges, specifically environmental issues that people and ecosystems face today. The degree aims to equip you with the knowledge and skills to address these challenges, which can only be done if the complex connections between the societal (social, political, economic, cultural and ethical) and biophysical (geological, physical, ecological) dimensions of these issues are addressed. Thus providing an interdisciplinary approach to addressing these issues.

I chose the Open University to study as I was diagnosed with anorexia nervosa in 2021 and, sadly, was unable to finish my A-levels as I needed clinical treatment. I discovered that, although I wasn't well enough to attend an in-person university, I still had a passion for the environment and a determination to learn about the issues our planet and people face. The Open University was therefore the best way to do this while still focusing on my recovering.

• As its remote learning, I have had to learn how to manage and organise my time, whislt also working 2 days a week at The Long Table.
• I am gaining a combination of soial and nautral sience knowledge and skills to equip me with an innterdisplary approach and understndiing of the enviornmental issues we face.

• Ensured customers who couldn't afford to pay the average cost of a meal felt welcomed, unjudged and valued.
• Gained knowledge of where our produce is sourced from and the importance of local, regenerative and organic food as part of achieving sustainability in the food system.
• Maintained high standards of customer service during peak times (100-150 meals per service)
• Adapted swiftly to changing situations for uninterrupted service quality.
• Managed cash transactions accurately, ensuring accurate financial records.
• Enhanced guest experience with a friendly and helpful attitude.
• Contributed to team success by maintaining cleanliness and organisation in work areas.

• Visual aid sailor for the blind sailing team during competitions and training, both onshore and offshore.
• Visual aid dinghy instructor
• Support fundraising for the charity to create more opportunities for events and better disabled facilities.

Qualifications:

• First Aid
• RYA Powerboat level 2
• RYA Safe and Fun certificate
• able to teach on double and single-handed dinghy sailing to both children and adults
• can plan fun, safe and engaging teaching sessions according to the needs of students
• Briefing and debriefing skills.
• Assessed individual pupil progress and adjusted lessons accordingly .

• Baked a range of cakes, including gluten-free and vegan.
• Preparing, making and dressing pizzas, including serving them.
• Created high-quality sourdough pizzas using traditional methods and ingredients, achieving outstanding customer feedback.
• Supported a positive working environment with other kitchen personnel through effective communication and time management skills.
• Stepped into other kitchen roles where needed, such as food prep, dough making, dish washing, and front of house.