Francesca Jones
Swansea
Summary
- Dedicated Pharmacy Dispenser of 7+ years, proficient in the safe supply of medication through diligent dispensary services. Offering extensive experience in dosette boxes, whilst maintaining excellent levels of customer care for a safe, thorough pharmacy provision.
- Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
- Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Pharmacy Dispenser
Lloyds Pharmacy
Swansea
09.2015 - Current
- Processed repeat prescription requests for a large patient base.
- Analyzed patient data to accurately forecast stock requirements.
- Oversaw inventory to maintain consistent supply levels.
- Clarified unclear dosage instructions with authorizing doctors.
- Maintained safe supply of medication in line with best practices.
- Engaged with GPs and local practices to drive service provisions.
- Implemented infection control procedures for staff and patient safety.
- Provided bespoke service to patients, meeting healthcare needs and promoting loyalty.
- Stored drugs in compliance with temperature and security requirements.
- Educated patients on monitoring and maintaining good health.
- Dispensed medication accurately against customer prescriptions.
- Monitored and ordered pharmacy supplies to meet customer demand.
- Applied correct pricing structures and controls for pharmacy products.
- Ensured cleanliness and avoided cross-contamination through equipment and container cleaning.
- Consulted patients on current conditions and provided treatment advice.
- Printed prescription labels with accurate patient, contents, and dosage information.
- Assisted pharmacy customers, answering questions and locating desired items.
Bartender
The Gower Inn
Swansea
07.2017 - 09.2018
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Education
GCSEs -
Bishopton Comprehensive School
Swansea 09.2010 - 06.2015
A-Levels -
Olchfa School
Swansea 09.2015 - 06.2017
Diploma of Higher Education - Health and Social Care
Swansea University
Swansea 09.2017 - 06.2019
Foundation Degree in Science - Pharmacy
Swansea University
Swansea 09.2021 - 06.2022
Bachelor of Science - Medical Pharmacology
Swansea University
Swansea 09.2022 -
Skills
- Meticulous attention to detail
- Clear communication
- Comprehensive pharmaceutical knowledge
- Patient-centered care
- Excellent customer service
- Clear and effective communication
- Product knowledge
- Cash handling and basic math skills
- Time management
- Attention to detail
- Physical stamina
- Problem-solving abilities
- Strong teamwork
- Adaptability and flexibility
Timeline
Bachelor of Science - Medical Pharmacology
Swansea University
09.2022 -
Foundation Degree in Science - Pharmacy
Swansea University
09.2021 - 06.2022
Diploma of Higher Education - Health and Social Care
Swansea University
09.2017 - 06.2019
Bartender
The Gower Inn
07.2017 - 09.2018
Pharmacy Dispenser
Lloyds Pharmacy
09.2015 - Current
A-Levels -
Olchfa School
09.2015 - 06.2017
GCSEs -
Bishopton Comprehensive School
09.2010 - 06.2015
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