ZOEY CROWE‑PETERS
Manchester,Greater Manchester
Summary
Community-focused professional with extensive experience supporting individuals, families and communities through volunteering, co-production and community engagement across Greater Manchester. Passionate about creating safe, reflective spaces where people feel heard, valued and empowered. Skilled in building trusted relationships, facilitating meaningful conversations and connecting people with opportunities that strengthen confidence, wellbeing and community belonging
Overview
19
19
years of professional experience
Work history
Viewing Representative (Part-time)
Ashworth Holme Estate Agents
2026.01 - 2026.07
- Conducted property viewings, showcasing features to engage prospective tenants and buyers
- Deliver excellent customer service
- Coordinated and organised client appointments, ensuring timely and efficient scheduling
Receptionist & Administrator
Tennants Distribution Ltd
Manchester
2020.08 - 2026.07
- Oversaw reception and front-of-house operations to ensure smooth daily functioning
- Provide professional customer service
- Coordinated meeting rooms and managed visitor experience to support efficient scheduling
- Prioritise multiple tasks in a fast-paced environment
- Facilitated communication between UK and international departments to enhance collaboration
- Process invoices and administrative documentation
- Maintain confidential records
Receptionist / Host / Barista
Williams Jaguar Land Rover
Trafford Park
2017.01 - 2020.01
- Provided front-of-house customer service to create positive experiences for guests
- Coordinated reception, switchboard, and appointment management to ensure smooth operations
- Assisted with administrative tasks across departments to enhance workflow efficiency
Receptionist – Front of House
EMCOR Ltd
Manchester
2010.01 - 2017.01
- Delivered professional customer service, addressing inquiries and enhancing guest satisfaction
- Managed reception area, ensuring smooth operations and positive visitor experiences
- Organised meeting rooms and enforced security procedures to maintain a safe environment
Housing Support Officer
United Property Management
Manchester
2008.01 - 2009.01
- Supported individuals in securing accommodation and accessing benefits, enhancing their stability
- Provided person-centred guidance and signposting to empower individuals in navigating available resources
- Liaised with Home Office and external agencies to facilitate support for clients
Education
Level 3 Diploma - Counselling Skills
Oldham College
Level 4 Diploma - Counselling & Psychotherapy
Level 3 - Mental Health
Hopwood Hall College
Level 2 - Health & Social Care
Manchester Adult Learning Centre
Level 2 - Counselling Concepts
Wigan & Leigh College
NVQ Level 3 - Leadership & Management
Manchester College
Meditation & Yoga Diploma - undefined
Centre of Excellence
Diet & Nutrition Diploma - undefined
Centre of Excellence
Microsoft Office Programme - undefined
Hopwood Hall College
Skills
- Community Engagement
- Stakeholder Engagement
- Signposting & Navigation
- Event Coordination
- Administration & Organisation
- Microsoft Office
- Time Management
- Problem Solving
- Customer Service
- Reflective Facilitation
- Group Facilitation
- Public Speaking
- Relationship Building
- Preventive Wellbeing
- Strengths-based Support
- Safeguarding Awareness
- Co-production & Lived Experience
COMMUNITY & VOLUNTARY EXPERIENCE
- Home-Start Manchester, Volunteer Befriender, 2026-07, Present,
- Pennine Care NHS Foundation Trust, Lived Experience Contributor, Present, Support collaborative working between professionals and lived-experience members, Contribute to service development and self-assessment work
- Gaddum, Talking Therapies Co-production Member, Contribute lived experience to support the ongoing development of Talking Therapies, ensuring services remain accessible, person-centred and informed by the voices of those using them.
- Rochdale & District Mind, Listening Lounge Facilitator, Supported individuals experiencing emotional distress, Helped create a calm, supportive environment, Participated in debriefs and reflective practice
- Pennine Care NHS, Volunteer Activity Assistant, Supported therapeutic activities on an adult mental health ward, Encouraged participation and social interaction, Assisted therapy staff with activity planning
COMMUNITY PROJECT
Founder | Rewire & Rise (2026 – Present)
Developing a community-led reflective framework that helps people reconnect with who they already are through reflection, meaningful conversations and community connection.
Currently developing reflective resources, designing and piloting workshops, building partnerships with charities and community organisations, and creating preventative wellbeing approaches that strengthen confidence, belonging and community engagement.
COMMUNITY INTERESTS
I enjoy hiking, CrossFit and weight training, regularly challenging myself through endurance activities that promote resilience and wellbeing. I am passionate about personal growth, community connection and reflective practice. I also continue developing Rewire & Rise, reflecting my long-term commitment to strengthening community through reflection, connection and preventive approaches.
Timeline
Viewing Representative (Part-time)
Ashworth Holme Estate Agents
2026.01 - 2026.07
Receptionist & Administrator
Tennants Distribution Ltd
2020.08 - 2026.07
Receptionist / Host / Barista
Williams Jaguar Land Rover
2017.01 - 2020.01
Receptionist – Front of House
EMCOR Ltd
2010.01 - 2017.01
Housing Support Officer
United Property Management
2008.01 - 2009.01
Microsoft Office Programme - undefined
Hopwood Hall College
Diet & Nutrition Diploma - undefined
Centre of Excellence
Meditation & Yoga Diploma - undefined
Centre of Excellence
NVQ Level 3 - Leadership & Management
Manchester College
Level 2 - Counselling Concepts
Wigan & Leigh College
Level 2 - Health & Social Care
Manchester Adult Learning Centre
Level 3 - Mental Health
Hopwood Hall College
Level 4 Diploma - Counselling & Psychotherapy
Level 3 Diploma - Counselling Skills
Oldham College