Organised and dependable Team Leader with 5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Team leader
The NX Group
Daventry, Northamptonshire
04.2021 - Current
Facilitated effective and efficient warehouse operations, including processing daily orders and customers demands, shipping and receiving, inventory control, supervising the afternoon team of warehouse operatives.
Established operational and administrative procedures and enforced controls.
Monitored warehouse safety and swiftly resolved hazards.
Spearheaded improvements in warehouse operations and workflow to optimise efficiency.
Minimised accidents and near misses with rigorous health and safety training.
Improved warehouse layout to maximise storage space.
Adjusted inventory levels to keep obsolescence and cost low.
Delegated tasks and coordinated warehouse workflow to support continuous productivity.
Briefed team on productivity targets and process changes.
Operated forklifts and low level order pickers with precision.
Operated forklifts and pallet jacks in alignment with safety protocols.
Reported daily warehouse performance data and updated company logs.
Maintained high levels of customer satisfaction, collaborating with customer service to assist in resolving customer issues relating to shipping issues.
Increased customer satisfaction by resolving issues.
Warehouse team leader
Bambino Mio Ltd
Brixworth, Northamptonshire
11.2019 - 03.2021
Oversaw records covering purchasing transactions, distribution flow and stock storage.
Minimised accidents and near misses with rigorous health and safety training.
Analysed inventory reports to achieve strong product availability.
Delegated tasks and coordinated warehouse workflow to support continuous productivity.
Enforced safety measures and proper use of PPE.
Briefed team on productivity targets and process changes.
Enhanced picking and packing output through targeted team coaching and feedback.
Reported daily warehouse performance data and updated company logs.
Education
NVQ Level 5 - Business and Economics
University of West London
Oxford, Oxfordshire
10.2021 -
Highfield Level 2 Diploma in Team Leading (RQF) - management
Highfield Qualification
Daventry, Northamptonshire
01.2022 - 09.2022
Certificate of Achievement - Cyber Security
National Cyber Security Alliance
Daventry, Northamptonshire
12.2023 - 12.2023
Skills
Warehouse processes
Logical reasoning
Compliance standards
Safety regulations expertise
Warehouse Management System (WMS) proficiency
Packing and picking
Shift work scheduling
Team leadership and motivation
Distribution and warehouse procedures
Eye for accuracy
Warehouse operations coordination
Stock discrepancy resolution
Forklift safety standards
Just In Time stock control
Coordination
Systems evaluation
Forklift operation
Daily shift briefings
Warehouse maintenance
Shipping and receiving
Communication skills
Certification
Forklift and PPT licenses, First aider and Fire Marshal training certificates.
Timeline
Certificate of Achievement - Cyber Security
National Cyber Security Alliance
12.2023 - 12.2023
Highfield Level 2 Diploma in Team Leading (RQF) - management