Florence Hogg
Near Buntingford,Hertfordshire
Summary
- Accomplished fashion student for 2 years, pursuing fashion retail and business. I am eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. I will take on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
Work history
Senior Bar staff member
Bishop Stortford sports trust
Bishop Stortford, Hertfordshire
04.2023 - Current
- Built and maintained displays of spirits, enticing guests to make purchases.
- Input orders into register, calculated bills and collected payments.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Created speciality drinks according to exact customer requests and preferences.
Fit model booker
Fittings Division
London , london
01.2023 - Current
- Maintained awareness of industry trends and innovations, staying relevant and marketable.
- Interacted with talented teams and audiences with professionalism.
- Answered phone calls and emails to keep in contact with clients
- Social media management creating adverts for models and showing updates of recent work to reach an audience
- Organised castings
Horse stable manager
Hixham Hall Stables
Bishop's Stortford, Hertfordshire
05.2023 - 08.2024
- Provided medical assistance to animals awaiting veterinary care.
- Assigned yard duties to junior staff, monitoring operations to ensure professional stable running.
- Oversaw daily operations to achieve high productivity levels.
- Optimised animal health and wellbeing, bandaging wounds and completing preventive care.
- Assisted livery clients by managing inquiries and questions.
- Displayed energy and enthusiasm in fast-paced environment.
Junior Booker/ Admin assisstant
Lenis model management
london, London
05.2023 - 09.2023
- Increased customer satisfaction by resolving issues.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Updated databases with current client, contract and service agreements.
- Organised travel accommodations for clients with air or train transport and overnight bookings.
- Conducted research and gathered information from multiple sources to present clear results.
Waitress
The Cock Public House
Stansted Mountfitchet, Essex
08.2019 - 04.2023
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Kept tables clear of used crockery, glassware and cutlery.
- Verified completed orders and served guests at tables.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
GCSEs -
Joyce Frankland Academy, Newport
Saffron Walden 09/2017 - 07/2022
Diploma of Higher Education - level 3 Fashion retail and business
Fashion Retail Academy
London 09/2022 - 05/2024
Skills
- Organised and reliable
- Communication skills
- Social media marketing
- Customer-focused
- Positive attitude
- Marketing and publicity campaigns
- Problem-solving
Affiliations
- Horse Riding
- Fashion
References
References available upon request.
Timeline
Horse stable manager
Hixham Hall Stables
05.2023 - 08.2024
Junior Booker/ Admin assisstant
Lenis model management
05.2023 - 09.2023
Senior Bar staff member
Bishop Stortford sports trust
04.2023 - Current
Fit model booker
Fittings Division
01.2023 - Current
Waitress
The Cock Public House
08.2019 - 04.2023
GCSEs -
Joyce Frankland Academy, Newport
09/2017 - 07/2022
Diploma of Higher Education - level 3 Fashion retail and business
Fashion Retail Academy
09/2022 - 05/2024
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