Fiona Russell
Crewe,Cheshire
Summary
Personable Senior Support Worker with extensive experience providing first-class mental health care. Leading by example to develop high-performing teams, striving for continued quality standards in health, hygiene and dignity.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work history
Senior Support Woker
NHS Foundation Trust
Congleton, Cheshire East
02.2000 - Current
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
- Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
- Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
- Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Administered medication to safeguard health and wellbeing.
- Delivered compassionate care in residential homes, community settings, and homes of service users.
- Adopted person-centred approach in all aspects of care-giving.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Monitored and evaluated patients' health, wellbeing and progress to mitigate potential health risks.
- Helped patients to take medication as prescribed by medical professionals.
- Promoted community engagement and sense of belonging.
- Liaised with family members to organise activities and deliver updates on client progress.
- Mentored junior staff to improve quality of care.
- Participated in delivery of therapeutic care treatments under supervision of qualified staff.
Education
Foundation Degree in Science - Nursing
University of Chester
Chester 02.2009 - 02.2011
Skills
- Person-centred care
- Practical decision making
- Team management
- Staff supervision
- Excellent verbal and written communication
- Challenging behaviour management
- Care planning
- Personal care support
- Medication assistance
- Rehabilitation
- Activity planning and management
- Record management
Timeline
Foundation Degree in Science - Nursing
University of Chester
02.2009 - 02.2011
Senior Support Woker
NHS Foundation Trust
02.2000 - Current
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