Summary
Overview
Work history
Education
Skills
Timeline
Generic

Fiona Herana

London,United Kingdom

Summary

A motivated and creative student currently studying Computing and Graphic Design at ADA National College. Combines hands on front of house hospitality experience with strong team collaboration skills gained through industry projects. Confident, friendly and highly adaptable, I'm looking to bring my energy and excellent customer service skills to a Operations Assistant role at David Lloyd Cricklewood.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Developer

Bank of America
London
2026.02 - 2026.02

A week at Bank of America allowed me to work as a developer to build data cleaning software for stock market predictions, with the amazing experience of being part of the winning team and presenting our work to a huge crowd including the CEO and top executives.

UI/UX designer

PA Consulting
London
2025.12 - 2025.12
  • A three day project competing to design a healthcare website aimed at reducing long queue lines and waiting times, building an integrated AI chatbot to handle patient questions and presenting our final concepts to a panel of professionals.

Event Organizer

The Hayward Gallery
London
2024.10 - 2024.11
  • Welcomed visitors, looked after gallery floor safety and worked with professional teams to manage a public exhibition.
  • Planned, ran and cleaned up after interactive, age appropriate educational art workshops for large school groups.

Assistant Receptionist

Premier Inn Hub
London
2023.06 - 2023.07
  • Welcomed guests warmly, managed system check ins efficiently and answered diverse inquiries to ensure a great stay.
  • Kept the lobby clean and welcoming while cross training to support the kitchen and bar teams during busy hours.

Education

A-Levels - BTEC Computing and A-level Graphic Design

ADA National College for Digital Skills
London
2025.09 -

UAL Level 3 Diploma - Creative Practice: Art Design & Communication

Southwark College
London
2024.09 - 2025.06

GCSEs -

Whitefield School
London
2019.09 - 2024.06

Skills

  • Customer service excellence
  • Teamwork & collaboration
  • Fast paced adaptability
  • Facility operations & safety
  • Bilingual fluency in English and Tagalog
  • Computer Science & presentation

Timeline

Developer

Bank of America
2026.02 - 2026.02

UI/UX designer

PA Consulting
2025.12 - 2025.12

A-Levels - BTEC Computing and A-level Graphic Design

ADA National College for Digital Skills
2025.09 -

Event Organizer

The Hayward Gallery
2024.10 - 2024.11

UAL Level 3 Diploma - Creative Practice: Art Design & Communication

Southwark College
2024.09 - 2025.06

Assistant Receptionist

Premier Inn Hub
2023.06 - 2023.07

GCSEs -

Whitefield School
2019.09 - 2024.06
Fiona Herana