Fiona Cheeseman

Horsham,West Sussex

Summary

I'm an adaptable and resourceful professional with exceptional communication skills and a proven ability to remain calm under pressure.

I can demonstrates strong problem-solving capabilities and a commitment to delivering results in challenging situations.

I'm skilled at fostering collaboration and maintaining focus in dynamic environments, with a career goal of contributing to impactful projects that leverage strategic thinking and resilience.

Overview

years of professional experience

years of post-secondary education

Work history

Adults Care Point 2

West Sussex Adult services

Horsham, West Sussex

2019.11 - Current

Carry out day-to-day duties accurately and efficiently.
Learned and applied the Care Act to daily telephone assessments.
Carried out Initial Contact paperwork, onward referral and community equipment orders.
Carried out reviews of equipment orders to ensure safe use.
Successfully delivered on tasks within deadlines.
Demonstrated respect, friendliness within the team.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Floating Support Officer

Southdown

Horsham, West Sussex

2007.06 - 2019.09

Working in partnership with Horsham District Council to prevent homelessness within the district.
Carrying telephone and in person assessments, goal setting, support planning and reviewing.
Paperwork completed to meet deadlines and held in accordance with the Data Protection Act
Face to face support carried out to maximise incomes, support with official processes, follow housing legislation, support to engage with health and mental health services.

Support Worker

Scottish Association for Mental Health

Drumchapel, Glasgow City

2001.09 - 2006.01

Working with service users who made the move from long term stays in Mental Health Hospitals to their home in the community.
Working with service users to set achievable goals and support plans to meet these gaols with regular reviews.
Being involved in multi disciplinary teams to support with recovery.
Support service users to carry out daily life skills promoting their independence at home and in the community.

Children's Support Worker

St Peir's School

Lingfield, Surrey

1999.04 - 2000.05

Maintained daily progress reports for each child to keep parents informed about their child's development.
Carried out Key Worker responsibilities reviewing and working as part of a team to support the children.
Assured safety of the kids during outdoor activities to prevent any injuries or accidents using prescribed equipment.
Provided daily personal care, support to meet nutritional needs and daily medication.

Trainee Hairdresser and Hair Stylist

KAS

Clarkston, East Renfrewshire

1995.12 - 1999.02

Gained knowledge of various hair styling techniques under professional guidance.
Participated actively in staff training sessions for continuous skill improvement.
Demonstrated good communication skills whilst interacting with customers.

Education

Scottish Qualifications Certificate -

COSCA

Introduction to Counselling

2003.01 - 2003.12

NVQ Level 1 - Beauty Therapy

Central College of Commerce

Glasgow, Glasgow City

1994.09 - 1995.06