Summary
Overview
Work history
Education
Skills
HOBBIES:
Timeline
Generic

Finley Froud-Smith

Stoneleigh,Surrey

Summary

Detail-oriented professional with strong organisational skills and extensive experience in customer service. Proficient in IT tools such as Word and Excel, with a proven ability to make sound decisions under pressure. Recognised for excellent communication abilities, attention to detail, and maintaining composure in high-pressure situations. Adept at fostering positive client relationships and delivering exceptional service. Committed to leveraging skills to contribute effectively to organisational success while pursuing opportunities for professional growth.

Overview

4
4
years of professional experience

Work history

Sales support

Part Two Clothing Company
01.2022 - 01.2026
  • Creating social media content/reels
  • Entering orders B2B
  • Communication via email/phone to customers
  • Expenses Excel
  • Adhoc

Online sales assistant

Sainsburys
Epsom, Surrey
01.2022 - 01.2025
  • processing customer online shopping requests
  • overseeing customer queries and complaints
  • Supporting Management

Education

GCSEs - English and Matha

Epsom & Ewell High School
Epsom and Ewell, Surrey

A Levels - Business and Sociology

Epsom & Ewell High School

Skills

  • IT word/excel
  • Organisational skills
  • Customer service experienced
  • Decision making
  • Excellent communication
  • Attention to detail
  • Calm under pressure
  • Communication skills
  • Team player

HOBBIES:

-Travel, backpacking (Thailand and Vietnam), -Martial arts training and swimming, Full UK driving licence since 2025

Timeline

Sales support

Part Two Clothing Company
01.2022 - 01.2026

Online sales assistant

Sainsburys
01.2022 - 01.2025

GCSEs - English and Matha

Epsom & Ewell High School

A Levels - Business and Sociology

Epsom & Ewell High School
Finley Froud-Smith