Summary
Overview
Work History
Education
Skills
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Affiliations
References
Timeline
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Fin Johnson-Evans

Fin Johnson-Evans

Nottingham

Summary

Dedicated and accomplished Sales Executive with over 5 years of experience in e-commerce, telesales, and retail, specialising in luxury goods and services. Recognised for exceptional sales ability and outstanding customer service, driven by a genuine passion for the products represented and a commitment to continuous learning and professional growth.


Experienced in managing diverse sales channels, including social media, with a consistent record of exceeding sales targets, particularly in high-end markets. Expertise in managing VIP clients has strengthened the ability to cultivate strong, lasting relationships. Proven track record of driving sales has honed exceptional communication and interpersonal skills, eager to take on new challenges that provide opportunities for further career growth and meaningful impact.

Overview

5
5
years of professional experience

Work History

Digital Sales Executive

Inchcape Dealership Franchise
Derby
05.2023 - Current
  • Consistently exceeded sales targets, increasing monthly vehicle sales by 20-30% through effective communication via email, text, and phone.
  • Understood customer preferences to offer bespoke vehicle buying experiences, leading to increased customer satisfaction and retention.
  • Collaborated with the team to enhance sales strategies, contributing to improved overall performance.
  • Carried out day-to-day duties accurately and efficiently.
  • Adapted to new digital communication methods, enhancing customer satisfaction and reducing response times by 40%.
  • Mastered new skills swiftly to enhance daily task efficiency and productivity.
  • Resolved customer issues, leading to a noticeable improvement in satisfaction levels.
  • Displayed energy and enthusiasm in fast-paced environments, maintaining high customer engagement.

Online Sales and Technical Executive

CW Sellors Fine Jewellery/Jura Watches
Derby
01.2020 - 01.2023
  • Managed VIP clients and consistently exceeded monthly sales targets.
  • Overseen customer satisfaction by managing email enquiries and delegating tasks to relevant team members.
  • Enhanced productivity through the implementation of automation and software tools to drive sales growth.
  • Achieved a total of £4.5m in sales over three years with the company.
  • Recorded a £300,000 Black Friday week in sales performance.
  • Trained and developed new sales team members, building strong foundations for future growth, with a focus on reaching Assistant Manager.
  • Provided exceptional customer service, extending relationships for future business opportunities.
  • Identified and resolved operational issues that impacted productivity, performance, or profitability.
  • Directed and motivated a team of 2-4 employees, consistently exceeding set objectives.

Education

A-Levels -

Loughborough College

GCSEs -

Trent College

Skills

  • Interpersonal Relations and Communication
  • Sales expertise
  • Product knowledge
  • Upselling expertise
  • Leadership
  • Customer Service
  • Quality Assurance
  • Array of Software Knowledge
  • Calm under pressure
  • Problem-solving
  • Sales Management
  • Highly proficient in IT
  • Dispute management
  • Presentations and proposals

Affiliations

  • Football
  • Fashion
  • Gym
  • Horse Racing
  • Formula 1
  • Esports

References

References available upon request.

Timeline

Digital Sales Executive

Inchcape Dealership Franchise
05.2023 - Current

Online Sales and Technical Executive

CW Sellors Fine Jewellery/Jura Watches
01.2020 - 01.2023

A-Levels -

Loughborough College

GCSEs -

Trent College

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Fin Johnson-Evans