Jamie Widdop
Rochford ,Essex
Summary
I am a very enthusiastic and hard working person who tries to thrive at everything that is thrown at me. I am an excellent communicator who love to create relationships with colleagues and customers. I am empathetic and passionate for what I do and I wish to succeed. I have completed over 4 years of customer service roles throughout the hospitality industry and I feel like I am ready for a change in industry's now. I am willing to learn new things and put in full effort.
I haven't got any experience in the film sector but I am very willing to learn. I also have experience with sound engineering which is in a similar industry. In addition to I have experience working within a company who set up productions at the O2 setting up some concerts for artists such as Madonna, Louis Tomlinson etc. I have also worked at the OVO arena at Wembley to set up the production for the national lottery.
Overview
7
7
years of professional experience
Work History
Production operative
Lemon Reinforcement
Rochford, Essex
08.2024 - Current
- Maintained a clean work environment, promoting overall well-being of staff.
- Performed routine equipment inspections to prevent breakdowns.
- Collaborated on problem-solving tasks for improved workflow efficiency.
- Operated machinery to meet daily production targets.
- Improved safety standards through strict adherence to regulations.
- Ensured product quality by conducting regular checks and adjustments.
- Followed company procedures for effective task completion.
- Independently operated production line equipment.
- Operated various machinery to produce and store products.
- Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Covered shift breaks and other production areas to minimise disruptions.
- Fed raw materials into production machinery.
Crew member
Mcdonald's
Southend-on-Sea, Essex
04.2022 - 08.2024
- Prepared food and beverages within target timeframes.
- Maintained clean and sanitary food preparation areas and equipment.
- Providing a quick, fast and friendly service to make sure all qualities are met and to keep customers satisfied
- Attended to customers with friendly and accurate service.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Checked completed orders for accuracy, quality and presentation.
- Contributed to team success by completing jobs quickly and accurately.
Event Crew
Ruffins Group Ltd
London, Greater London
09.2023 - 04.2024
- Carried out tasks such as unloading lorries, moving equipment to desired location, setting up the stage for the concert, setting up lighting equipment.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Improved efficiency and productivity by acquiring new skills.
Barista
Starbucks
Southend-on-Sea, Essex
06.2021 - 11.2022
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Created speciality drinks according to exact customer requests and preferences.
- Increased sales by 10% by upselling items on menu to maximise daily sales.
Bartender
Unit 7
Basildon, Essex
11.2021 - 02.2022
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Performed bar closing duties, thoroughly cleaning, sanitizing and replenishing stock.
- Completed end-of-day cleanup to reset bar for next day.
- Communicated well with the customers to make sure all beverages ordered are correct.
- Making sure that the bar was stocked up before the start of the shift to avoid disappointment from customers.
Crew member
McDonald's
Ilford , Essex
09.2018 - 11.2019
- Cooked range of burgers using grill and ovens, including beef, chicken and vegan options.
- Maintained food safety by checking temperatures and storing ingredients correctly.
- Operated fryer to create fresh and tasty fries quickly and efficiently.
- Lifted and transported heavy stock using correct manual handling techniques.
Education
GCSEs - Math's
New City College
Hornchurch, Havering08.2021
Diploma of Higher Education - Music Technology
New City College
Hornchurch, Havering06.2021
GCSEs - English
New City College
Hornchurch, Havering08.2020
Diploma of Higher Education - Music Technology
New City College
Hornchurch, Havering06.2020
Diploma of Higher Education - Music performance
New City College
Hornchurch06.2019
Skills
My skills consist of:
- Excellent communication skills this is relevant to written and verbal tasks
- Excellent time management: I am able to fit tasks around my schedule and I am able to put more time into tasks that require more time
- I have great knowledge of using Microsoft office which includes: Microsoft Word, Power-point, Excel
- I am able to work under pressure to meet deadlines and to deal with situations with customers
- I can show empathy towards customers and colleagues so I can respond appropriately to the situation I might be dealing with
- Some of my previous achievements that I would like to mention consist of:
- I was in a military style marching band for 8 years of my life playing the trombone traveling the world from all across Europe to travelling over to America for some spectacular shows
- I had also performed with the London symphony orchestra for 3 years as part of there on track program where you meet new people and play with the orchestra and make music with fellow young musicians
- I also have received my duke of Edinburgh bronze and silver award whilst I was in secondary school
- Team player
- Networking aptitude
- Sound engineering understanding
Timeline
Production operative
Lemon Reinforcement
08.2024 - Current
Event Crew
Ruffins Group Ltd
09.2023 - 04.2024
Crew member
Mcdonald's
04.2022 - 08.2024
Bartender
Unit 7
11.2021 - 02.2022
Barista
Starbucks
06.2021 - 11.2022
Crew member
McDonald's
09.2018 - 11.2019
GCSEs - Math's
New City College
Diploma of Higher Education - Music Technology
New City College
GCSEs - English
New City College
Diploma of Higher Education - Music Technology
New City College
Diploma of Higher Education - Music performance
New City College
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