JUDE MARSHALL
Shepton Mallet,Somerset
Summary
Motivated and adaptable sales and customer service professional with extensive experience in retail, automotive sales, and hands-on mechanical work. Skilled at building lasting customer relationships through excellent communication, attention to detail, and a solutions-focused approach. Proven success in meeting and exceeding sales targets, managing customer expectations, and ensuring high levels of satisfaction across diverse environments. Demonstrates a strong work ethic, reliability, and the ability to thrive both independently and as part of a team. Eager to continue developing within a dynamic organisation that values customer experience and professional growth.
Overview
5
5
years of professional experience
Work history
Recruitment consultant
Thrive Group
Shepton Mallet, Somerset
04.2025 - Current
- Handled high-volume recruitments during peak seasons without compromising on quality of hire.
- Provided constructive feedback to unsuccessful candidates post interviews, aiding their future job search efforts.
- Participated in career fairs and networking events to promote the recruitment agency's services.
- Upheld strict confidentiality of all client and candidate information as per data protection guidelines.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Ensured timely closure of open positions by proactively coordinating between clients and candidates throughout the recruitment process.
- Formulated effective job descriptions for various roles across industries.
- Maintained regular follow-up with placed candidates to ensure their smooth transition into new roles.
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
- Led payroll teams in verifying prompt and accurate staff payments.
Customer Assistant
Screwfix
Shepton Mallet, Somerset
02.2024 - 02.2025
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Assisted customers with product selection to ensure satisfaction.
- Operated till systems smoothly, streamlining check-out process for customers.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Stocked shelves regularly for easy access to products by customers.
- Handled cash and card payments with accuracy.
Car sales executive
Somerset County Cars Toyota
Yeovil, Somerset
04.2023 - 02.2024
- Engaged customers using up-to-date knowledge on product accessories, prices and key features.
- Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
- Finalised sales administration accurately and promptly to meet company standards.
- Converted sales leads through persuasive pitching, achieving personal revenue targets.
- Retained product and service knowledge for informative, persuasive client advice.
- Helped to set up showrooms and displays to wow visitors.
- Maximised opportunities by prospecting customers with genuine enthusiasm and outstanding customer service.
- Met sales targets consistently to drive revenue.
- Upsold products and accessories to augment value of sales.
- Qualified customers based on needs, desires and budget to guide selling and marketing strategies.
- Provided post-sales services to offer follow-up support and collect customer feedback.
- Gained practical experience closing sales in face-to-face environment.
Car Salesman
Verdi Cars LTD, Bourton
Bristol
- Been delegated
- I also understand the importance of my role as it ensures me my colleagues maintain efficiency but I also understand the extent and impact and error can cause to the company
- Maximised vehicle appeal by maintaining spotless interior and exterior appearance
- Retained car leasing clients through proactive account management
- Test drove vehicles with customers to sell car benefits and features
- Kept customer records updated to aid further communications and sales opportunities
- Photographed cars for online listings to encourage new customer footfall.
Motocross Mechanic
Meredith MX
10.2020 - 11.2022
- Bristol, Bristol
- Carried out scheduled and routine maintenance on small and large vehicles
- Maintained knowledge of updated changes in various equipment models
- Repaired brakes and changed fluids to deliver safe vehicles
- Assisted customers with loading and unloading vehicles from ramps.
Warehouse Worker
Brothers
Shepton Mallet
- Picked and despatched high-volume orders accurately
- Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
Store Assistant
Morrisons
Wells
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability
- Set up Point of Sale and window displays to boost sales
- Promptly identified and retrieved items in stock room to maximise sales opportunities
- Strategically arranged and displayed new season merchandise to promote and maximise sales
- Practised safe and secure stock handling methods, reducing product damage and loss
- Productive
- Team player
- Retail sales expertise
- Customer experience
- Customer care
- Communicational skills
Education
Diploma of Higher Education - undefined
The Blue School
Wells, SOM1 & 2 - Motorcycle maintenance & Repair
Bridgwater & Taunton College
Bridgwater, SOMSkills
- Self-motivated Adaptive within different environments
- Customer service
- Sales techniques
- Customer focused
- Target and sales-driven
- Negotiation
- Returns handling
Timeline
Recruitment consultant
Thrive Group
04.2025 - Current
Customer Assistant
Screwfix
02.2024 - 02.2025
Car sales executive
Somerset County Cars Toyota
04.2023 - 02.2024
Motocross Mechanic
Meredith MX
10.2020 - 11.2022
Car Salesman
Verdi Cars LTD, Bourton
Warehouse Worker
Brothers
Store Assistant
Morrisons
Diploma of Higher Education - undefined
The Blue School
1 & 2 - Motorcycle maintenance & Repair
Bridgwater & Taunton College