Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Feroza Patel

Dewsbury,United Kingdom

Summary

Experienced in medical administrative work and patient support. Dedicated to patient satisfaction, team efficiency, and strict compliance with regulations. Skills include organisation and file management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work history

Medical secretary

Dr Mahmood & Partners
Dewsbury
09.2016 - 07.2017
  • Children's motor, language, and social skills
  • Ensured children's safety in the home and during activities
  • Managed children's bedtime and nap schedules
  • Washed, ironed, and mended children's clothing, as well asmaintained order in the house
  • Encouraged and monitored children's play activities
  • Assisted with homework and provided feedback to parents onchildren's progress
  • Listened to and responded to children's feelings withunderstanding and empathy
  • Adapted to changing situations quickly and effectively to ensurechildren's safety and wellbeing, Managed patient records, including filing, entering data into theelectronic health record, and retrieving data as needed
  • Conducted medical office administrative tasks, such as answeringphones and greeting visitors
  • Prepared treatment rooms for patient examinations, keepingthem neat and orderly
  • Scheduled patient appointments, including referrals to specialistsand tests
  • Provided patient education and instruction on proper health careand wellness
  • Maintained accurate patient records and documents, ensuringcompliance with HIPAA regulations

Quality Assessor

Kirklees
09.2014 - 07.2015
  • Utilized appropriate communication methods and strategies toengage with children and help them to express their feelings andopinions
  • Monitored and evaluated children's development and progress,providing timely feedback to parents and carers
  • Ensuredthesafetyandwelfareofchildrenintheircarebyadheringto strict health and safety regulations
  • Established strong relationships with children and their families,resulting in increased levels of trust and improved communication
  • Established positive behaviour management techniques thatencouraged children to take responsibility for their actions
  • Assisted in the development of age-appropriate activities thattook into account the individual needs of the children
  • Administered medications and treatments in accordance withhealth care plans and protocols
  • Children's Nanny at Dr Sabah

preschool practitioner

Thornhill Community Preschool
Dewsbury
09.2010 - 07.2014
  • Supported the development of social, communication andlanguage skills through interactive play-based activities
  • Created a safe and stimulating environment that allowed childrento explore and engage in learning activities
  • Developed an individualized care plan for each child, resulting inimproved physical and mental developmentnursery nurse at Al Noor Nurseries, Dewsbury

Education

OCR level 1 in adult Numeracy -

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N/A, Batley

OCR level 1 in adult LiteracyAdult Numeracy , Electronic -

Hall, Dewsbury

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Level 5 Diploma in Leadership And Management

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Dewsbury
01.2006

Level 3 SENCO Awards

Kirklees
Hudderfield
03.2025

Skills

  • Organised
  • Excellent Communication
  • Skills
  • Dedicated and friendly
  • Passionate
  • Good Leadership Skills
  • Languages
  • English
  • Urdu
  • Played educational and recreational games to help develop
  • Records management
  • Triage tracking
  • Patient queries

Languages

Urdu
Intermediate
B1
Gujarati
Advanced
C1

Timeline

Medical secretary

Dr Mahmood & Partners
09.2016 - 07.2017

Quality Assessor

Kirklees
09.2014 - 07.2015

preschool practitioner

Thornhill Community Preschool
09.2010 - 07.2014

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Level 5 Diploma in Leadership And Management

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Level 3 SENCO Awards

Kirklees

OCR level 1 in adult Numeracy -

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OCR level 1 in adult LiteracyAdult Numeracy , Electronic -

Feroza Patel