Summary
Overview
Work History
Education
Skills
Certification
Aircraft Design Enterprise
Laboratories
Timeline
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Fenton Cooney

Manchester,Greater Manchester

Summary

Experienced Team Member bringing 4 years of related experience. Motivated, conscientious worker confident in using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Crew member

McDonald's
Blackpool, Lancashire
10.2022 - Current
  • Addressed questions, concerns and complaints of customers.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Followed recipes to prepare different pizzas with correct topping amounts and arrangements.
  • Took orders at counter and drive-through with clear communication and professionalism.

Catering supervisor

Blackpool Pleasure Beach
Blackpool, Lancashire
03.2020 - 10.2022
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Collaborated with clients and internal stakeholders throughout event planning stages to understand catering requirements.
  • Planned and executed innovative menus and food service design, increasing repeat business opportunities and customer retention by 20%.
  • Maintained outstanding hygiene levels for optimized customer safety and continued regulatory compliance.

Course representative

University of Salford
Salford, Greater Manchester
12.2023 - Current


  • Obtained feedback from students to improve service experience.
  • Monitored trends in student feedback to resolve problems and implement changes when required.
  • Complied with policies approved by student council.

Education

Certificate of Higher Education - Engineering

The Blackpool Sixth Form College
Blackpool
09.2020 - 08.2022

Bachelor of Science - Aeronautical engineering

University of Salford
Salford
09.2022 -

GCSEs - Maths, English literature, English language, Physics, Chemistry, Biology, Geography

Highfield Leadership Academy
Blackpool
09.2015 - 08.2020

Skills

  • CAD software proficiency
  • Schematics understanding
  • Manual drafting expertise
  • Dimension and materials specifications
  • FEA and CFD simulations proficiency
  • Concise time management
  • Talent development
  • Resource allocation
  • Team supervision
  • Database management
  • Data entry
  • Calendar management
  • Communication skills

Certification

Project Management Foundations - LinkedIn Learning certificate

Certificate ID: 152374d56a424aa9535d80c5a2fc091c7c6e8151c3da0e29281d3a9f0b436c5c


Project Management Foundations: Ethics (2019) - LinkedIn Learning certificate

Certificate ID: a8202918bad2a3d3ec179dc97ea100660f4ec5a9f7be9cc2ca2e2f71472b3385


Excel Essential Training (Microsoft 365) - LinkedIn Learning certificate

Certificate ID: 7de217676a03487865bc3fc393e72ec59be996e5906cd4e4b3d4f5ed27d37b28


Word Essential Training (Microsoft 365) - LinkedIn Learning certificate


Certificate ID: 4a9ccfa3af9e1da9006072af62f7d7440dfb50cfee8d4fc787bd0170a3fb0f61



Aircraft Design Enterprise

As a part of a group of 6 members, this role tasked us to design a preliminary heavy aircraft and prove its capability by using calculations, Aircraft theory, and relations to the current aviation market. This was enforced with multiple group reports, multiple individual reports, and a presentation of the final design, which was done under supervision and guidance.

Laboratories

While studying at the University of Salford, a part of the curriculum is to perform and report on a variety of laboratories that demonstrate the worthiness of a theory in the real world. to prove that this understanding is met, a industry-standard report is to be made to highlight what happened in the session.

Timeline

Course representative

University of Salford
12.2023 - Current

Crew member

McDonald's
10.2022 - Current

Bachelor of Science - Aeronautical engineering

University of Salford
09.2022 -

Certificate of Higher Education - Engineering

The Blackpool Sixth Form College
09.2020 - 08.2022

Catering supervisor

Blackpool Pleasure Beach
03.2020 - 10.2022

GCSEs - Maths, English literature, English language, Physics, Chemistry, Biology, Geography

Highfield Leadership Academy
09.2015 - 08.2020
Fenton Cooney