Fenton Cooney
Manchester,Greater Manchester
Summary
Experienced Team Member bringing 4 years of related experience. Motivated, conscientious worker confident in using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Crew member
McDonald's
Blackpool, Lancashire
2022.10 - Current
- Addressed questions, concerns and complaints of customers.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Followed recipes to prepare different pizzas with correct topping amounts and arrangements.
- Took orders at counter and drive-through with clear communication and professionalism.
Catering supervisor
Blackpool Pleasure Beach
Blackpool, Lancashire
2020.03 - 2022.10
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Collaborated with clients and internal stakeholders throughout event planning stages to understand catering requirements.
- Planned and executed innovative menus and food service design, increasing repeat business opportunities and customer retention by 20%.
- Maintained outstanding hygiene levels for optimized customer safety and continued regulatory compliance.
Course representative
University of Salford
Salford, Greater Manchester
2023.12 - Current
- Obtained feedback from students to improve service experience.
- Monitored trends in student feedback to resolve problems and implement changes when required.
- Complied with policies approved by student council.
Education
Certificate of Higher Education - Engineering
The Blackpool Sixth Form College
Blackpool 2020.09 - 2022.08
Bachelor of Science - Aeronautical engineering
University of Salford
Salford 2022.09 -
GCSEs - Maths, English literature, English language, Physics, Chemistry, Biology, Geography
Highfield Leadership Academy
Blackpool 2015.09 - 2020.08
Skills
- CAD software proficiency
- Schematics understanding
- Manual drafting expertise
- Dimension and materials specifications
- FEA and CFD simulations proficiency
- Concise time management
- Talent development
- Resource allocation
- Team supervision
- Database management
- Data entry
- Calendar management
- Communication skills
Certification
Project Management Foundations - LinkedIn Learning certificate
Certificate ID: 152374d56a424aa9535d80c5a2fc091c7c6e8151c3da0e29281d3a9f0b436c5c
Project Management Foundations: Ethics (2019) - LinkedIn Learning certificate
Certificate ID: a8202918bad2a3d3ec179dc97ea100660f4ec5a9f7be9cc2ca2e2f71472b3385
Excel Essential Training (Microsoft 365) - LinkedIn Learning certificate
Certificate ID: 7de217676a03487865bc3fc393e72ec59be996e5906cd4e4b3d4f5ed27d37b28
Word Essential Training (Microsoft 365) - LinkedIn Learning certificate
Certificate ID: 4a9ccfa3af9e1da9006072af62f7d7440dfb50cfee8d4fc787bd0170a3fb0f61
Aircraft Design Enterprise
As a part of a group of 6 members, this role tasked us to design a preliminary heavy aircraft and prove its capability by using calculations, Aircraft theory, and relations to the current aviation market. This was enforced with multiple group reports, multiple individual reports, and a presentation of the final design, which was done under supervision and guidance.
Laboratories
While studying at the University of Salford, a part of the curriculum is to perform and report on a variety of laboratories that demonstrate the worthiness of a theory in the real world. to prove that this understanding is met, a industry-standard report is to be made to highlight what happened in the session.
Timeline
Course representative
University of Salford
2023.12 - Current
Crew member
McDonald's
2022.10 - Current
Bachelor of Science - Aeronautical engineering
University of Salford
2022.09 -
Certificate of Higher Education - Engineering
The Blackpool Sixth Form College
2020.09 - 2022.08
Catering supervisor
Blackpool Pleasure Beach
2020.03 - 2022.10
GCSEs - Maths, English literature, English language, Physics, Chemistry, Biology, Geography
Highfield Leadership Academy
2015.09 - 2020.08