Josh Corbett
Loughborough,Leicestershire
Summary
Results-driven Master's student in Sports Technology at Loughborough University with customer service experience. Skilled in resolving complaints with empathy and ensuring customer satisfaction. Thrives under pressure and consistently meets deadlines while contributing effectively to team objectives.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Crew Member
McDonalds
Newtownards
09.2023 - 12.2023
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
- Worked within a variety of kitchen stations, including food prep, cooking and dishwashing.
- Completed cleaning and serving tasks to high-quality standards.
Food and Beverage Assistant
Ikea UK
Belfast
10.2024 - 04.2025
- Facilitated an excellent customer experience by providing friendly, attentive and proactive customer service.
- Delivered friendly and efficient service, processing food and drink orders during peak times to enhance customer satisfaction.
- Handled customer complaints with empathy and professionalism, resolving issues to their satisfaction.
- Maintained hygiene and food handling standards, ensuring compliance and safety for customers and staff.
- Supported colleagues during peak times, fostering a collaborative team atmosphere to manage workload effectively.
Education
A-Levels - Biology, Mathematics and Technology & Design
Grosvenor Grammar School
Belfast01-2025
Master of Engineering - Sports Technology
Loughborough University
Loughborough01-2030
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Food safety compliance
- Time management
- Kitchen operations
- Matlab competency
- Material science knowledge
- Mathematics
- Project co-ordination
- Computer-Aided engineering
- Welding techniques
- Manufacturing processes
- Engineering principles
- CAD software proficiency
- Technical problem-solving
- Time management efficiency
Certification
- DofE Silver Expedition Award
- Chief Scout Gold Award
Hobbies and interests
- I play Cricket as part of the University squad and also for a local club team in Northern Ireland
- I play Darts within the Darts and cue sports society at Loughborough University
Timeline
Food and Beverage Assistant
Ikea UK
10.2024 - 04.2025
Crew Member
McDonalds
09.2023 - 12.2023
A-Levels - Biology, Mathematics and Technology & Design
Grosvenor Grammar School
Master of Engineering - Sports Technology
Loughborough University