Olha Lutsenko

Targeted product promotion, presentations and tastings.
Promotion in the year 2012.
Subsequent visits to retail outlets, supervising the work of promoters, their appearance and knowledge of the brief.
Photo and exel spreadsheet reports upon audit.

• Dressed and accessorized mannequins to highlight featured clothing and accessories.
• Pressed and folded items upon arrival in store to increase visual appeal.
• Operated cash register and maintained correct balance in drawer for over 100 transactions per day.
• Listened to customer needs and desires to identify and recommend optimal products.
• As a result of my work, I have repeatedly received additional bonuses for the highest average check, average amount and average number of units per check.

Consulting, work with cash register and terminal, merchandising, inventory control, execution of manager's orders.
I have been involved in the opening of new shops in Kyiv and Lviv, I was going on paid business trips for these occasions.

• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Coordinated logistics and catering for meetings and sales events.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Making coffee, smoothies and healthy snacks, working behind the counter. The working day started at 5am. I was a disciplined employee.

• Controlled line and crowd with quick, efficient service.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Working as a DJ, organizing events, compiling and being responsible for the venue's background music playlist.

• Participated in strategy development and planning to grow organizing program and advance campaigns.
• Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
• Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
• Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
• Managed event logistics and operations.
• Coordinated schedules and timelines for events.
• Created and maintained event expenditures, budgets and timelines in job-related software.

• Engaged guests at special events.
• Communicated closely with clients to determine music styles best suited for bar, restaurants or other events.