Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic
Faye Greaves CIHCM

Faye Greaves CIHCM

Coventry

Summary

Strong analytical thinker and influential collaborator, with a methodical approach to problem solving. Demonstrates a wide range of skills including programme management, development and delivery, team management, stakeholder engagement, public affairs, research, and policy analysis/development. Has published several influential policy, research and practice outputs. Well-established policy researcher and confident public speaker. Successful collaborator with a flair for creative and formal writing.

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work History

Housing programme manager

Crisis
Coventry
02.2022 - Current
  • Overseeing the successful integration of all housing related work across the organisation and optimising its impact through a range of policy, practice, and research projects
  • Managing and delivering multiple projects
  • Conducting research
  • Writing research reports, blogs, and internal board reports
  • Internal and external stakeholder collaboration
  • Public speaking
  • Incorporating insights of people with lived experience of homelessness
  • Informally coaching colleagues in a specialist topic area
  • Partnership management

Policy and campaigns officer

Propertymark
Warwick, Warwickshire
05.2021 - 02.2022
  • Developing and delivering a UK-wide public affairs programme
  • Political monitoring
  • Building and maintaining industry specific knowledge including law, regulation, policy, practice and research
  • Writing responses to government consultations
  • Member involvement and consultation
  • Survey design and data analysis
  • Design and delivery of a research programme, and campaign projects

Head of policy and practice

Centre for Homelessness Impact
Coventry
11.2019 - 05.2021
  • Strategic oversight of policy and practice functions including performance management and budget responsibility
  • External affairs including close liaison with central/local government officials to drive evidence informed policy and practice across the UK
  • Service development including research commissioning and fundraising.
  • Programme development and management
  • Events programming and public engagements
  • Policy research and data analysisi

Policy and practice officer

Chartered Institute of Housing
Coventry
09.2015 - 11.2019
  • Communicating emerging policy and practice information to the housing sector via a range of outputs including blogs, factsheets, research projects, social media and webinars
  • Making evidence-based recommendations for national/local housing policy and practice development
  • External affairs and public speaking
  • Research and project management

Housing Services Manager

The Bridge (East Midlands)
Loughborough, Leicestershire
01.2015 - 09.2015
  • Managing a range of housing related advice and support services
  • Influencing local policy
  • Service development
  • Performance management and supervision
  • Partnership working and fundraising
  • Report writing

Housing Options Team Leader

Solihull Community Housing
Solihull
01.2013 - 01.2015
  • Managing a statutory housing options team
  • Ensuring compliance with procedures, legislation and government guidance
  • Service and policy/procedural development
  • Performance management
  • Partnership working
  • Data analysis
  • Strategy development

Housing Adviser (Young People)

Solihull Community Housing
Solihull
04.2008 - 01.2013
  • Influencing local policy and practice for young people at risk of homelessness
  • Legal case work
  • Partnership management
  • Research

Accommodation Officer

Whitefriars Housing Group
Coventry
09.2006 - 04.2008
  • Developing and delivering a bespoke accommodation service for offenders and ex-offenders
  • Partnership management
  • Stakeholder engagement

Housing Adviser

Whitefriars Housing Group
05.2005 - 09.2006
  • Supporting delivery of housing management functions

Education

Bachelor of Arts - Social Sciences

Birmingham City University
Birmingham
09.2010 - 06.2013

Accreditation in Mediation -

Mediation UK Ltd
03.2012 - 08.2012

A-Levels -

Cardinal Newman R.C. School & Community College
Coventry
09.1995 - 06.1997

GCSEs -

Cardinal Newman R.C. School & Community College
Coventry
09.1993 - 06.1995

Skills

  • Housing and homelessness expert
  • Programme management
  • Housing policy strategy
  • Policy research and analysis
  • Analytical problem solver
  • Evidence gathering
  • Written Communication
  • Interdisciplinary collaboration
  • Project planning and development
  • Policy development

Accomplishments

    Publication of three national reports:

  • Home is where the start is: The case for ending homelessness with homes (2023)
  • Rethinking Allocations (2019) - this report was selected by the Thinkhouse expert editorial panel as a must read in 2019
  • Tackling Homelessness Together (2017)

  • Published in the Guardian: Only a proper plan will solve this growing homelessness crisis (2016)


    Achieved a first-class grade, winning student of the year and best dissertation award for my Professional Housing Studies degree (2013)

Affiliations

Chartered Member of the Chartered Institute of Housing since 2012

Interests

A keen runner and golfer, and an active member of my local golf club, sitting on the club's disciplinary panel and leading on the delivery of our EDI strategy and action plan. I also play badminton, tennis and pool at a non-competitive level. I enjoy reading fiction novels and have an interest in politics, mindfulness and philosophy.

Timeline

Housing programme manager

Crisis
02.2022 - Current

Policy and campaigns officer

Propertymark
05.2021 - 02.2022

Head of policy and practice

Centre for Homelessness Impact
11.2019 - 05.2021

Policy and practice officer

Chartered Institute of Housing
09.2015 - 11.2019

Housing Services Manager

The Bridge (East Midlands)
01.2015 - 09.2015

Housing Options Team Leader

Solihull Community Housing
01.2013 - 01.2015

Accreditation in Mediation -

Mediation UK Ltd
03.2012 - 08.2012

Bachelor of Arts - Social Sciences

Birmingham City University
09.2010 - 06.2013

Housing Adviser (Young People)

Solihull Community Housing
04.2008 - 01.2013

Accommodation Officer

Whitefriars Housing Group
09.2006 - 04.2008

Housing Adviser

Whitefriars Housing Group
05.2005 - 09.2006

A-Levels -

Cardinal Newman R.C. School & Community College
09.1995 - 06.1997

GCSEs -

Cardinal Newman R.C. School & Community College
09.1993 - 06.1995
Faye Greaves CIHCM