Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Fatoumata Diakite Keita

Leeds

Summary

Motivated professional committed to achieving high productivity and performance targets. Quick learner with strong collaboration skills, excelling in both independent and team environments. Resourceful in delivering results and building a high-quality customer pipeline. Proficient in data manipulation using Tableau and SQL, with experience in website development through coding.

Confident student with excellent initiative and work ethic seeks Trading Assistant role. Motivated and hardworking to meet productivity and performance targets. Follows instructions and learns quickly to achieve tasks as directed.

Overview

4
4
years of professional experience

Work history

Trading assistant

Sainsbury's
Leeds , West Yorkshire
06.2024 - Current
  • Processed cash and card payments with precision.
  • Advised customers on product availability, pricing, and location.
  • Delivered rapid checkout service while maintaining high customer care levels.
  • Maintained clean sales floors, organising merchandise for appealing displays.
  • Conducted regular quality checks to maintain saleable condition of displayed products.
  • Provided exceptional service by addressing customer concerns and answering inquiries.

Crew team member

Holiday Inn Express
Leeds, west Yorkshire
09.2023 - 02.2024
  • Delivered friendly, accurate service to customers, exceeding quality expectations.
  • Prepared food and beverages within target timeframes to ensure satisfaction.
  • Maintained high standards of service by promptly addressing customer needs.

Crew member

McDonald's
Leeds , West Yorkshire
11.2021 - 09.2023

Provided exceptional customer service in high-volume, fast-paced environments.

Executed problem-solving skills to address issues promptly.

  • Collaborated with team members to achieve service goals efficiently.
  • Trained in food safety and hygiene practices to ensure compliance.
  • Delivered accurate and friendly service to enhance customer satisfaction.

Education

NVQ Level 3 - Business and Finance

Leeds City College
Leeds
09/2021 - 05/2023

Bachelor of Science - Business Data Analytics

University of Huddersfield
Huddersfield
09/2023 -

GCSEs - High school

Co-op Academy Leeds
Leeds
10/2016 - 04/2021

Skills

  • Analytical
  • Accurate Trading Assistance
  • Retail Trading Assistance
  • Customer Interaction and Support
  • Written and Verbal Communication
  • Stock Management and Inventory Coordination
  • Advanced computer literacy
  • Excel fluency
  • Proficient in MS Excel

Languages

English
Proficient (C2)
Spanish
Proficient (C2)

Timeline

Trading assistant

Sainsbury's
06.2024 - Current

Crew team member

Holiday Inn Express
09.2023 - 02.2024

Crew member

McDonald's
11.2021 - 09.2023

NVQ Level 3 - Business and Finance

Leeds City College
09/2021 - 05/2023

Bachelor of Science - Business Data Analytics

University of Huddersfield
09/2023 -

GCSEs - High school

Co-op Academy Leeds
10/2016 - 04/2021
Fatoumata Diakite Keita