Fatiu Ola
Norwich,united kingdom
Summary
An energetic, compassionate, caring and flexible individual with 4 + years experience with assisting ,developing and following personal care plans notably for those struggling with mental health in an acute and challenging phase of their journey towards recovery, also with people with dementia and end of life care. Experienced with managing challenging case loads whilst always remaining a positive and sensitive approach to giving high standard of care and communication to clients, families, staff and visitors. Keen to finding a new position at a caring and open-minded organisation to further my career and make an impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Norvic Healthcare
Norwich, Norfolk
07.2025 - Current
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
- Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
- Promoted and encouraged independence while assisting patients with daily routines.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Facilitated patient mobility through assistance with walking, transfers, and use of mobility aids, preventing falls and promoting independence.
- Communicated effectively with patients, families, and healthcare professionals to ensure high-quality care coordination.
- Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Monitored and recorded vital signs, contributing to health assessments and care plans.
- Conducted risk assessments to identify potential hazards within the care setting.
Health Care Assistant
Newton healthcare limited
Norwich
10.2023 - 03.2026
- Most of the shift done with this agencies are with care homes like
- Increased client's well being by planning exciting activities, engaging in friendly conversion and providing attentive support.
- Collaborated closely with nursing staff to implement personalised care plans, adjusting to meet changing needs.
- Helped residents with daily hygiene including washing, dressing and bathing.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Reduced patient risks with consistent adherence to GS1 UK standards, NHS best practices and patient data confidentiality regulations.
Healthcare Assistant
Prevail Healthcare LTD
Norwich
08.2023 - 06.2025
- Participate in group and/or one-to-one therapy sessions, both individually and with other health professionals.
- Assist service user with bathing, grooming and getting dressed.
- Assist service user with feeding at the appropriate time.
- Administering oral and topical medication in accordance with the care plan.
- Monitored ward patients and reported concerns to senior nurses.
- Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Use manual handling equipment safely and correctly.
- Norwich, Norfolk, United Kingdom
Healthcare Assistant
Vital Personnel
Kent
06.2023 - 09.2024
- Help and support service users manage their emotions through de-escalation techniques
- Participate in group and/or one-to-one therapy sessions, both individually and with other health professionals.
- Providing mental and emotional support.
- Organizing suitable recreational activities for the patient.
- Promoting positive mental/physical/nutritional health with patients.
- Provide companionship to the patients, actively talking and listening to them about their interests.
- Communicated between hospital departments to improve patient care continuity.
- Promoted and encouraged independence while assisting patients with daily routines.
- Applied principles of safeguarding and protection in all interactions, recognizing and reporting any concerns about patient welfare.
- Recorded vital signs such as blood pressure, temperature, and pulse, contributing to patient health monitoring.
- Administered medication under supervision, adhering to strict healthcare guidelines.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Kent, United Kingdom
Healthcare Assistant
Silver-crest Multi-specialist Hospital
Lagos
03.2020 - 01.2023
- Help support services user with personal care, medical needs and assisting with household duties such as, laundry and cleaning.
- Helping to cook and supporting them in interest and hobbies.
- Offering one-to-one support in contributing to the ongoing treatment and recovery of service user with a history of challenging behaviour and Mental Health problems.
- Help patient who has kidney disease with dialysis.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Lagos, Nigeria
Sales Officer
Auto Station
01.2018 - 01.2020
- Attended meetings with managers to obtain knowledge on products to sell and promotions to push.
- Used creativity to produce innovative strategies designed to increase sales and ensure business growth.
- Informed leads and customers on current promotions to increase sales.
- Maintained excellent client relationships by providing excellent customer service and proactively solving issues.
- Continuously improved self-performance by analysing customer feedback and monitoring service reviews.
Administrator
Almaz Water
Abuja
01.2016 - 01.2017
- Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Completed daily billing, collections and reporting duties.
- Liaised directly with customers to meet needs and maintain satisfaction.
- Served as main point of contact for outside vendors, connecting with relevant personnel or department.
- Monitored compliance with health and safety regulations, conducting regular audits to promote a safe working environment.
- Administered payroll processing, including calculating hours, processing expenses, and issuing payments, to ensure timely compensation.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
Education
GCSEs -
The Touch college
Lagos2012
ND - Office Technology Management
Yabatech College Of Technology
LagosSkills
- Equipment sterilisation
- Patient care plans
- Palliative Care
- Excellent bedside manner
- Compassionate care giver
- Basic Life Support Certification
- Meal delivery
- Monitoring observations
- Exceptional communicator
- Home care
- Elderly care
- Personal care assistance
- Medication Administration
- Personal care
- Housekeeping
- Documentation
- Patient record keeping
- Clear communication
- Manual handling
- Risk assessment
- Emotional support
- Client relationship management
- Healthcare and safety
- Vitals monitoring and recording
- Mental health support
- Dementia awareness
- Hoist operation
- Dementia care training
- Manual handling certification
- Pressure area care
Certification
- IELTS (English Proficiency)
- National Diploma in Office Technology Management
- SSCE (Senior Secondary Certificates Examination)
- PEG Feeding
- Tracheostomy
References
Available on Request
Hobbies and Interests
- Driving
- Reading
- Travelling
- Caring
Languages
English
Advanced
C1
Interests
- reading
- Travelling
- Making Research
Accomplishments
- NVQ 3
Timeline
Health Care Assistant
Norvic Healthcare
07.2025 - Current
Health Care Assistant
Newton healthcare limited
10.2023 - 03.2026
Healthcare Assistant
Prevail Healthcare LTD
08.2023 - 06.2025
Healthcare Assistant
Vital Personnel
06.2023 - 09.2024
Healthcare Assistant
Silver-crest Multi-specialist Hospital
03.2020 - 01.2023
Sales Officer
Auto Station
01.2018 - 01.2020
Administrator
Almaz Water
01.2016 - 01.2017
GCSEs -
The Touch college
ND - Office Technology Management
Yabatech College Of Technology