Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Francisca Mensah

Woking,Surrey

Summary

Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work history

Health care assistant

Bupa oakcroft care home
West Byfleet, Surrey
02.2025 - Current
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Assisted in patient care, improved comfort and well-being.
  • Assisted in physical therapy sessions with patients to promote mobility improvement.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Worked closely with nurses to maintain high levels of communication.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Monitored client health conditions and reported immediate issues to manager.
  • Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
  • Supported clinical staff to complete health assessments.

Health care assistant

Cornerstone Healthcare Agency
Great Camborne, Cambridge
05.2024 - 12.2024
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Monitored client health conditions and reported immediate issues to manager.
  • Prepared healthy meals and delivered feeding support.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Positioned, lifted and transported patients with limited mobility.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.

Staff midwife

County Hospital
Kumasi, Abrepo
09.2023 - 03.2024
  • Monitored health of mother and child, referring mother to obstetrician in case of medical complications.
  • Assessed newborn health and wellbeing, recording vitals and checks for continued monitoring.
  • Identified high-risk pregnancies and senior staff for appropriate treatment, preventing further complications.
  • Assisted parents during childbirth with clinical and emotional support.
  • Listened actively to clients with non-judgemental approach.
  • Applied knowledge of cultural backgrounds and adapted communicating style to suit individuals.
  • Offered emotional support following traumatic miscarriage, termination of pregnancy, neonatal complications and stillbirths.
  • Monitored progress and administered medication, injections and intravenous infusions during labour.
  • Educated women about accessible care and services during pregnancy, labour and early post natal period.
  • Identified high risk pregnancies, working closely with health care professionals for continued health and safety of mother and child.
  • Monitored and recorded patient conditions before, during and after delivery and reported abnormalities for immediate intervention.
  • Supported daily care of baby, advising new mothers on feeding, bathing and breast feeding techniques.
  • Advised and supported parents after miscarriage, termination and stillbirth.
  • Took patient samples, checked temperatures and monitored blood pressure and pulse, fostering patient health.
  • Monitored the condition of the fetus, applying effective pain management techniques to facilitate smooth labour.
  • Collaborated with patient and staff to implement most effective delivery plan for safe arrival of baby.
  • Applied knowledge of drugs and pain management while assisting women in labour.
  • Administered pain relief and therapies to labouring mothers for improved childbirth experiences.
  • Provided emotional support during delivery, coaching and calming patients to enable safe delivery.
  • Wrote patient care plans after assessing and monitoring expectant mothers and developing fetuses.
  • Provided breastfeeding education and support to promote improved uptake in new mums.
  • Examined and monitored patients to provide appropriate care and assess necessary treatments.
  • Maintained high standard of clinical care and cleanliness.
  • Handled emergencies focused on achieving positive outcomes.
  • Sought advice from obstetricians to protect labouring women with health complications.
  • Evaluated, updated and documented patient information according to changes in condition to optimise outcomes.

Rotation Midwife

Ministry of Health
Kumasi, Adum - Pampaso
06.2022 - 07.2023
  • Took patient samples, checked temperatures and monitored blood pressure and pulse, fostering patient health.
  • Advised women on pregnancy nutrition to maintain good health in mums and babies.
  • Educated women about accessible care and services during pregnancy, labour and early post natal period.
  • Planned appropriate prenatal and postnatal care packages for parents and babies.
  • Administered pain relief and therapies to labouring mothers for improved childbirth experiences.
  • Conducted postpartum home visits to assess health, identify problems and implement early interventions during postpartum period.
  • Promoted positive parenting through health education and SIDS prevention inline with public health agenda.
  • Kept patients fully informed of procedural steps and implemented aromatherapy, massage and supportive techniques to ease anxiety.
  • Organised scheduled parenting and health education services for expectant women.
  • Supported patients by helping prepare detailed, individualised birth plans tailored to patient needs and preferences.
  • Advised and supported parents after miscarriage, termination and stillbirth.
  • Wrote patient care plans after assessing and monitoring expectant mothers and developing fetuses.
  • Applied knowledge of drugs and pain management while assisting women in labour.
  • Sought advice from obstetricians to protect labouring women with health complications.
  • Monitored the condition of the fetus, applying effective pain management techniques to facilitate smooth labour.
  • Minimised risks of pregnancy discomfort by educating patients on rest and exercises to boost wellbeing.
  • Helped pregnant women establish birth plans to suit personalised needs.
  • Trained junior colleagues while educating self about recent developments in midwifery.
  • Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
  • Monitored pregnancy progress to quickly identify prenatal health risks and concerns.

Education

Diploma of Higher Education - Midwifery

Presbyterian Nursing and Midwifery Training College
Dormaa Ahenkro, Dormaa

A-Levels - General Arts

Kumasi Wesley Girls Senior High School
Kumasi, Ghana

Skills

  • Respecting cultural differences
  • Elderly care proficiency
  • Healthcare software proficiency
  • Multitasking under pressure
  • Dementia care training
  • Communicating with dementia patients
  • Physiological knowledge
  • End-Of-Life care sensitivity
  • Handling distressed patients
  • Use of medical software
  • Adapting to patient needs
  • Healthcare ethical standards understanding
  • Supporting family members
  • Patient dignity preservation
  • Personal hygiene maintenance assistance
  • Patient care
  • Patient engagement
  • Equipment sterilisation
  • Nutrition management
  • Palliative Care
  • Exceptional communicator
  • Disability support
  • Bedside manner
  • Linen sterilisation and distribution
  • Patient transporting
  • Clinical record-keeping
  • Toileting and grooming
  • COVID-19 containment
  • Health assessment and monitoring
  • Patient mobility assistance
  • Compassionate care giver
  • Emergency response training
  • Patient care plans
  • Monitoring observations
  • Excellent bedside manner
  • Clear communication
  • Empathy and compassion
  • Patient advocacy
  • Meal delivery
  • Patient temperature and respiration monitoring
  • CPR certification
  • Home care
  • Mobility assistance
  • First Aid
  • Person-centred care plans
  • Patient safeguarding
  • Housekeeping
  • Safeguarding knowledge

Certification

  • Care Certificate (Caredemy)
  • Nursing and Midwifery Council Certificate-Ghana

Affiliations

  • READING,SINGING,MUSIC LOVER

Timeline

Health care assistant

Bupa oakcroft care home
02.2025 - Current

Health care assistant

Cornerstone Healthcare Agency
05.2024 - 12.2024

Staff midwife

County Hospital
09.2023 - 03.2024

Rotation Midwife

Ministry of Health
06.2022 - 07.2023

A-Levels - General Arts

Kumasi Wesley Girls Senior High School

Diploma of Higher Education - Midwifery

Presbyterian Nursing and Midwifery Training College
Francisca Mensah