FATIA MATHEWS BAJELA
United Kingdom
Summary
Empathetic Care/Support Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work history
Care Assistant/Support Worker
St Andrews
2024.09 - 2026.03
- Assist clients with activities of daily living such as bathing, dressing, grooming, and toileting, promoting self-esteem and overall well-being in line with individual care plans.
- Administer and supervise medication intake, ensuring strict adherence to care plans and achieving 100% medication compliance.
- Provided compassionate care to patients with a range of needs, including elderly individuals, those with physical disabilities, and patients with mental health conditions, such as dementia.
- Supported patients with mobility assistance, including safe transfers and the use of mobility aids, ensuring their comfort and preventing injury.
- Support individuals with complex mental health conditions, including schizophrenia, personality disorders, and depression, by delivering person-centered care.
- Monitor and record behavioural changes and reported significant findings to senior healthcare staff for timely intervention.
- Ensured adherence to infection control guidelines, maintaining a clean and safe environment for patients and healthcare staff.
- Maintain detailed and accurate care records, ensuring compliance with CQC regulations and safeguarding policies.
- Provided emotional support to patients, ensuring their mental and emotional well-being, and addressing any concerns or anxieties with patience and empathy.
Care Assistant
Infermiera Healthcare
2024.01 - 2024.08
- Assisted clients with activities of daily living such as bathing, dressing, grooming, and toileting, promoting self-esteem and overall well-being in line with individual care plans.
- Ensured a clean, safe, and hygienic environment by performing routine cleaning and maintenance tasks, maintaining a 100% standard of hygiene.
- Provided meal preparation and feeding assistance when necessary, ensuring proper nutrition and hydration.
- Administered and supervised medication intake, ensuring strict adherence to care plans and achieving 100% medication compliance.
- Develop meaningful relationships with residents and their families, fostering trust and enhancing overall satisfaction.
- Maintained accurate and detailed client records by observing, recording, and reporting any changes in patients’ conditions.
- Delivered emotional and psychological support to service users, offering companionship and reassurance.
- Accompanied service users to hospital appointments, community events, and errands, ensuring their safety and well-being.
- Worked collaboratively with multidisciplinary teams, including nurses, therapists, and social workers, to develop and implement personalized care plans.
- Proficient in writing handover notes and documenting incidents or accidents, ensuring clear communication and continuity of care.
Health care assistant
Watford General Hospital
Watford, Hertfordshire
2022.12 - 2024.01
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Prepared meals for patients, ensured balanced nutrition intake.
- Provided basic health education to patients for proper self-care post discharge.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Provided emotional support to patients and their families during difficult times.
Education
Health and Social Care Level 3 Diploma - NVQ 3
Academy for Health and Fitness
United KingdomBachelor of Science - Business Administration
University of Lagos
NigeriaSkills
- Person-centered care and observation
- Effective communication and emotional support
- Team collaboration and interpersonal skills
- Housekeeping and environmental management
- Attention to detail and critical thinking
- Safeguarding and confidentiality compliance
- Medication administration and documentation
- Infection control and hygiene maintenance
- Accurate record keeping and reporting
- Crisis prevention and de-escalation techniques
- Use of medical software
- Meal preparation aptitude
- Assisted living procedures familiarity
- Bathing and dressing assistance
- Personal care plan execution
Certification
BSL, Food Safety and Hygiene, Safeguarding Children and Vulnerable Adults, Infection Prevention and Control, Awareness of Mental Health, Dementia, and Learning Disabilities, MAPA.
References
Available on request.
Hobbies & Interests
I enjoy travelling, shopping and cooking. I particularly love experimenting with new ingredients to create unique recipes.
References
References available upon request.
Timeline
Care Assistant/Support Worker
St Andrews
2024.09 - 2026.03
Care Assistant
Infermiera Healthcare
2024.01 - 2024.08
Health care assistant
Watford General Hospital
2022.12 - 2024.01
Bachelor of Science - Business Administration
University of Lagos
Health and Social Care Level 3 Diploma - NVQ 3
Academy for Health and Fitness