Fathima Ul-Haque
Bradford,yorkshire
Summary
Adaptable and committed professional seeking to transition into legal field, bringing strong research and analytical skills combined with excellent written and verbal communication abilities. I have a proven track record in managing complex, deadline-driven tasks and maintaining high levels of accuracy and confidentiality. I am Eager to contribute to a dynamic legal team and support impactful legal work. I am currently completing my MLP (masters in law of practice) , in the University of Huddersfield. I am in my final year and will be exempt from the SQE when finished in July 2025.
Overview
8
8
years of professional experience
Work history
Sales advisor
Eurochange
Bradford / Leeds, West Yorkshire
06.2022 - 10.2024
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Boosted brand reputation with demonstration of product knowledge.
- Established rapport with potential buyers to foster repeat business.
- Provided outstanding customer care, offering friendly greetings, service and accurate currency exchange.
- Opened and closed currency exchange facilities, maintaining strict adherence to security procedures.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Completed currency exchanges following current, accurate rates.
- Handled aspects of customer complaints with exchanges, customer compensation and overall customer satisfaction.
- Communicated with dispatch personnel to exchange critical information and request resources.
- Converted and sold foreign currency in line with company policy.
- Carried out Western Union transactions.
Work experience at Criminal Defence Law Firm
Kingsman Solicitor’s
Bradford, West Yorkshire
07.2023 - 08.2024
- Travelled for court appearances across the country.
- Communicated clearly and empathetically with clients from diverse backgrounds, facilitating understanding of complicated legal processes.
- Assisted senior solicitors by conducting extensive legal research.
- Organised client files, ensuring easy access to vital information.
- Prepared court filings, maintaining punctuality in submission deadlines.
- Actively participated in team meetings to brainstorm on legal strategies.
- Maintained confidentiality of all sensitive information to uphold ethics standards.
- Checked legal forms for correctness before handing them over to solicitors.
- Maintained confidentiality of sensitive legal information and privileged communications.
- Liaised with external agencies and experts to gather information relevant to cases.
- Drafted and reviewed legal documents to support accurate and timely case preparation.
- Interviewed clients to gather relevant information for case assessment.
- Review of evidence with clients
- Managed client files with highest levels of confidentiality and discretion.
- Resolved file-related queries via telephone and in-person communications.
- Handled case documentation safely and securely for optimised client confidentiality.
- Reviewed legal documents for accuracy and compliance.
- Set up video attendance with clients in prison.
Nursery Volunteer
Ladyroyde Nursery
Bradford, yorkshire
04.2018 - 04.2019
- Meticulously monitored child behaviour and wellbeing, reporting concerns to managers and parents promptly.
- Developed positive bonds with children by acting as an excellent role model and getting involved with all activities.
- Successfully diffused conflict between children using discipline and explaining the importance of sharing and compromise.
- Planned entertaining activities for children, including reading, music, cooking and crafts.
- Engaged children in creative and interactive play while maintaining a safe and supportive environment.
call operator and cashier
Anmol Cuisine
Leeds, yorkshire
01.2017 - 01.2019
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Identified customer needs through excellent attentive listening, promptly providing solutions to ensure outstanding customer satisfaction.
- Maintained clean, tidy and organised checkout areas.
- Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
volunteering sales assistant
Cancer research uk
Bradford, yorkshire
01.2017 - 01.2019
- Serve and advise customers
- Unpack and sort new stock deliveries
- Arrange goods in displays and on shelves
- Rotate and replace stock
- Promote products
- Take cash and card payments and make sure the till balances
- Deal with customers wishing to return items, refund payments and log details manually or electronically
- Meet sales targets
- Keep the store clean and tidy
- Supported team leader in improving operations and resolving issues to deliver top-notch customer service.
- Maintained and built positive client relationships.
Education
A-Levels - 3 a levels and EPQ
Dixons McMillan Academy
GCSEs - 9 GCSEs grades 5-9
Dixons Trinity Academy
LLB (Hons) - Expected grade 2:2
University of Huddersfield
Huddersfield, KIR 09/2021 - 07/2024
MLP/LLB (Hons) Law Exempting - Expected grade 2:1
University of Huddersfield
Huddersfield 09/2021 - 07/2025
Skills
- Legal research
- Case management
- Legal writing
- Client confidentiality assurance
- Critical thinking
- Advocacy support
- Document filing
- Criminal law knowledge
- Legal compliance
- Administration
- File opening and closing
- Fast typing speed
- Legal researching
- Time management
- Persuasive speaking
- Competitor awareness
- Cash handling
- Sales training
- Customer relations
- Highly organised
- Telephone etiquette
- Microsoft office proficiency
- Multitasking efficiency
- Record keeping
- File management
- Word processing
- Email communication
- Flexible
- High efficiency
- Professional appearance
- Trustworthy
- Statutory interpretation
- Courtroom decorum
- Commercial awareness
Languages
English, Urdu, mirpuri, Punjabi
Urdu
Spanish
Arabic
Affiliations
- Ice skating
- Reading
- Travelling
- Baking
- Playing Chess
Personal Information
Custom
Can read and Write ,3,Grade B in GCSE Spanish ,3,6
Timeline
Work experience at Criminal Defence Law Firm
Kingsman Solicitor’s
07.2023 - 08.2024
Sales advisor
Eurochange
06.2022 - 10.2024
Nursery Volunteer
Ladyroyde Nursery
04.2018 - 04.2019
call operator and cashier
Anmol Cuisine
01.2017 - 01.2019
volunteering sales assistant
Cancer research uk
01.2017 - 01.2019
A-Levels - 3 a levels and EPQ
Dixons McMillan Academy
GCSEs - 9 GCSEs grades 5-9
Dixons Trinity Academy
LLB (Hons) - Expected grade 2:2
University of Huddersfield
09/2021 - 07/2024
MLP/LLB (Hons) Law Exempting - Expected grade 2:1
University of Huddersfield
09/2021 - 07/2025
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