Faruq Alabi
LONDON,Lewisham
Summary
Offering strong leadership qualities and collaborative spirit. Knowledgeable about team management, conflict resolution, and fostering a positive work environment. Ready to use, learn and develop communication, organisational, and problem-solving skills in apprentice bus driver role.
Overview
1
1
Certification
4
4
years of post-secondary education
4
4
years of professional experience
Work history
Step-up Section leader
ASDA
LONDON, greater london
2026.07 - Current
- Improved customer satisfaction through prompt and effective issue resolution.
- Trained new hires to enhance onboarding experience and accelerate productivity.
- Assigned tasks to delivery drivers and services colleagues to consistently meet daily targets.
- Collaborated with management on strategic planning and decision making.
- Resolved conflicts within the team to maintain a harmonious working environment.
Services Colleague
ASDA
LONDON, Greater London
2023.01 - 2026.07
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Delivered exceptional customer service by proactively listening to concerns and answering questions, escalating the issue to the managers if necessary.
Education
Bachelor of Science - Computer science
Osun State University
Osogbo, Nigeria. 2017.11 - 2022.04
Skills
- Task delegation
- Conflict Management
- Customer service excellence
- Attention to detail
- Team Leadership
- Risk management
Certification
- SIA Door Supervison
- Fire Marshal Certifate
- Emergency First Aid at Work
Timeline
Step-up Section leader
ASDA
2026.07 - Current
Services Colleague
ASDA
2023.01 - 2026.07
Bachelor of Science - Computer science
Osun State University
2017.11 - 2022.04