Farid Tezkratt

• Enhanced business relationships by efficiently overseeing multiple sites for Cisco Systems through CBRE and JLL.
• Streamlined internal processes for better efficiency and productivity.
• Cultivated a culture of continuous improvement within the team.
• Implemented innovative client retention strategies, reducing churn rate.
• Facilitated productive meetings with key stakeholders, driving collaborative decision-making.
• Addressed customer complaints promptly, ensuring high levels of customer satisfaction.

• Maintained constant communication with staff, fostering transparency and trust within the team.
• Implemented cost-saving measures, significantly reducing operational expenses.
• Devised robust contingency plans, ensuring minimal business disruption during crises.
• Enhanced team's performance with regular coaching and feedback.
• Coordinated with other departments for smooth business operations.
• Built strong relationships with stakeholders, improving customer satisfaction rates.
• Fostered a positive work environment, boosting employee morale.
• Tracked key performance metrics to identify areas requiring improvement.

• Built strong relationships with stakeholders, improving customer satisfaction rates.
• Enhanced team's performance with regular coaching and feedback.
• Maintained constant communication with staff, fostering transparency and trust within the team.
• Fostered a positive work environment, boosting employee morale.
• Optimised performance resulting in contractor of the year nomination
• Implemented cost-saving measures, significantly reducing operational expenses.
• Tracked key performance metrics to identify areas requiring improvement.
• Coordinated with other departments for smooth business operations.
• Oversaw training programmes for new hires, facilitating their quick integration into teams.
• Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
• Achieved business objectives and benchmarks through strategic planning.
• Established and maintained operational standards for several locations across region.
• Advanced regional branch performance through managerial reorganisation methods.
• Drafted periodic reports to inform upper management on KPIs and operational issues.
• Safeguarded company assets with careful assessment of profit and loss data.
• Negotiated with vendors and service providers to control corporate expenditures.
• Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Recruited and managed senior staff with focus on delivering clear results.

• Improved team efficiency by implementing new strategies for task delegation.
• Liaised regularly with senior management to discuss operational updates and improvements.

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• Oversaw daily site operations, guaranteeing exceptional customer service delivery.
• Conducted regular performance reviews, leading to increased staff satisfaction.
• Ensured compliance with all regulatory standards to maintain brand reputation.
• Led multiple teams across different areas, fostering collaboration and communication.
• Handled crisis situations promptly and efficiently, minimising potential risk or damage.
• Promoted a positive work environment which increased employee retention rate.
• Trained members of the team for improved overall productivity.
• Implemented cost-effective measures, resulting in significant savings for the company.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.

• Fostered a culture of continuous improvement within the organisation.
• Handled crisis situations promptly and efficiently, minimising potential risk or damage.
• Promoted a positive work environment which increased employee retention rate.
• Conducted regular performance reviews, leading to increased staff satisfaction.
• Implemented cost-effective measures, resulting in significant savings for the company.
• Led multiple teams across different areas, fostering collaboration and communication.
• Trained members of the team for improved overall productivity.
• Managed budgets effectively, maintaining financial health of designated area stores.
• Apply Health and Safety practices to lower potential for incidents and accidents.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Resolved conflicts promptly to promote positive environments for customers.
• Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
• Planned and managed resources and budget to support and deliver objectives.