Farid Maroc
London,Greater London
Summary
Dedicated customer service professional with extensive experience in hospitality and leisure. Known for a helpful and approachable demeanour, thriving in fast-paced environments. Flexible and reliable, contributing positively as a team player while prioritising customer care.
Overview
15
15
years of professional experience
Work History
Kitchen Assistant, Bartender, Assistant Manager, Bar Manager, Venue Operations Manager
Sevan Leisure Limited
London
01.2003 - 01.2018
- Oversaw daily venue operations, ensuring successful execution of events and services.
- Managing and leading a team of 10 + Rotas
- Managed stock control, ordered supplies, and checked deliveries to maintain operational efficiency.
- Organised and maintained inventory in cellar, ensuring timely stock availability for service.
- Balanced cash registers at the end of shifts to ensure accurate financial records.
- Provided efficient bar service, preparing and serving beverages to customers.
- Key Holder Responsibilities (opening / closing)
Education
GCSE / A-Levels - Languages
France
Lyon01-1995
Skills
- Stock control
- Health & Safety awareness
- Confident user of IT, Epos System, Till
- Customer- service - Customer care expertise
- Fast-paced adaptability
- Working under pressure
- Attention to Detail
- Multi-lingual
Employment Gap 2019- Present
2019, Present, Due to Covid-19, I lost my job and was unable to return. I have since participated in volunteering work within my local community, whiles doing online courses to upskill., 2018 - 2019 - Year taken out due to personal reasons
Timeline
Kitchen Assistant, Bartender, Assistant Manager, Bar Manager, Venue Operations Manager
Sevan Leisure Limited
01.2003 - 01.2018
GCSE / A-Levels - Languages
France