Farah Qureshi
Ashton under lyne ,Lancashire
Summary
Proficient in managing airport security operations, with a strong background in CCTV surveillance and conducting comprehensive searches. Skilled in high-pressure decision-making and security risk assessment to uphold safety standards. Effective communicator and team leader, dedicated to fostering positive passenger experiences. Committed to optimizing security processes and maintaining a secure airport environment.
Diligent Aviation Security Officer with broad skills in ensuring passenger safety and enforcing airport regulations. Excelled in identifying and mitigating security risks, leading to enhanced operational safety. Known for quick decision-making and maintaining calm under pressure, contributing to more secure travel environment.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Aviation security officer
Manchester airport group
Manchester, Greater manchester
2013.05 - Current
- Conducted detailed luggage inspections to prevent illegal items from entering aircrafts.
- Delivered exceptional customer service, improving passenger experience during security procedures.
- Trained new staff members to ensure seamless onboarding into the team.
- Assisted in evacuation procedures during emergencies, facilitating swift and safe passenger exits.
- Monitored behaviour of individuals within the terminal, identifying and addressing any suspicious actions swiftly,.
- Provided excellent customer service, enhancing overall passenger experience during security procedures.
- Kept updated with latest security trends for improved efficacy in role.
- Efficiently resolved passenger queries about safety protocols, fostering improved understanding and compliance.
Biometric reconciliation tram leader
Manchester airport group
Manchester , Greater manchester
2023.08 - 2025.05
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
Foundation Degree in Arts - Fashion and design
Salford university
Salford 2010.09 - 2013.06
Skills
- Professionalism in high-stress situations
- Knowledge of airport layout
- Pressure handling
- Passenger interactions
- Decision-Making under stress
- CCTV operation
- CCTV monitoring
- Aircraft and passenger searches
- Clear communication
- Airport safety compliance
- Security risk analysis
- Customer Service
- Team Leadership
Affiliations
- Travelling voluntarily jobs dining
Languages
Urdu
Fluent
English
Fluent
Punjabi
Fluent
Hindi
Fluent
Custom
Travelling, volunteer work , reading and spending time with family and friends
Timeline
Biometric reconciliation tram leader
Manchester airport group
2023.08 - 2025.05
Aviation security officer
Manchester airport group
2013.05 - Current
Foundation Degree in Arts - Fashion and design
Salford university
2010.09 - 2013.06