Summary
Overview
Work history
Education
Skills
Timeline
Generic

Falak Rehman

London

Summary

A highly motivated and enthusiastic learner with great work ethic and good teamwork, problem-solving and organisational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

I love taking on challenging new role harnessing interpersonal skills and I’m driven to deliver high-quality service and consistent results.

Overview

11
11
years of professional experience

Work history

Sales Assistant/ Team leader

&Other Stories
London
12.2020 - Current
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Collaborated with sales managers to meet target quotas.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Led shifts and motivated team to drive sales.
  • Fostered positive employee relationships through communication, training and coaching.

Tutor

Stratford school Academy
London
09.2013 - 09.2021
  • I started with teaching kids at the school and then moved online for some students. Also managed learning online during Covid-19
  • Customised tutoring to suit individual competencies, enabling paced academic progression.
  • Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
  • Planned lessons to target subject weaknesses and build skills within strengths.
  • Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
  • Maintained updated knowledge of curriculum standards and education requirements to help students meet objectives.
  • Helped students to build study guides and habits to increase confidence, comprehension and data recall.
  • Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.
  • Set clear targets and delivered feedback to achieve student goals.
  • Utilised innovative methods to illustrate core concepts, implementing technological, visual and auditory instructional tools.

Sales Assistant

Lush
London
03.2019 - 12.2020
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • I made sure to keep a safe distance to respect the lockdown rules and practice safeguarding procedures of the store during COVID-19
  • Provided excellent sales services by offering bespoke product advice to meet the exact needs of customers.


Sales Assistant

TL Karen Millen, Selfridges
London
01.2016 - 01.2019
  • My first part-time job gave me communication skills as well as boosted my speaking skills
  • Daily tasks included: cleaning and organising stockroom, monitor cash desk, booking appointments and presenting custom ideas to customers.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Victim support assistant

Newham general hospital
London
09.2016 - 02.2018
  • Understood and adhered to company's health and safety policies.
  • Completed assigned work within deadlines and to company standards.
  • Demonstrated open communication and collaborated with various teams.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.

Education

BSc (Hons) - Biomedical Science

Brunel University
09.2021

HE - Pharmacy and biomedical sciences

Westminster Kingsway College
09.2020

A-Levels -

Caterham High school
London
06.2018

GCSEs -

Stratford School Academy
London
06.2015

Skills

  • Excellent user of various IT Microsoft packages including Word, Excel and PowerPoint
  • Compassion and empathy by working kids over the years and adjusting to their ways
  • Pastoral care at my hospital experience role
  • Patience and resilience
  • Strong analytical skills developed by writing literature reviews for scientific Research
  • Attention to detail
  • Self-motivated
  • Good laboratory skills, data collection and analysis
  • Familiar with good quality control procedures
  • Team building
  • Multilingual
  • Communication skills
  • Time management
  • Problem-solving

Timeline

Sales Assistant/ Team leader

&Other Stories
12.2020 - Current

Sales Assistant

Lush
03.2019 - 12.2020

Victim support assistant

Newham general hospital
09.2016 - 02.2018

Sales Assistant

TL Karen Millen, Selfridges
01.2016 - 01.2019

Tutor

Stratford school Academy
09.2013 - 09.2021

BSc (Hons) - Biomedical Science

Brunel University

HE - Pharmacy and biomedical sciences

Westminster Kingsway College

A-Levels -

Caterham High school

GCSEs -

Stratford School Academy

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Falak Rehman