Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Languages
Timeline
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Amarachi Nwakanobi

London,greater london

Summary

A proactive, hardworking individual, with excellent organisational and leadership skills. Great listening and communication skills enables effective working with others to achieve the best results. Always strives to be the most supportive team player and complete work to a high standard. Able to follow instructions, be accurate and use initiative to work independently. Attentive and solution-focused, able to ensure a high standard of customer service is delivered at all times. Flexible, adaptable and organised, always arrive early to ensure assigned tasks are started on time and completed by agreed deadlines. Keen to find a retail work, able to work shifts and can start immediately . Responsible Team Member with punctuality and dedication. Offering 4 years of experience in the customer service industry. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.

Overview

5
5
years of professional experience

Work history

Volunteer TA Sales Assistant

Peter Hills Rotherhithe Primary School
  • Helped students to achieve target grades through continuous curricular support and motivation.
  • Safeguarded children's welfare at all times.
  • Increased meaningful class participation by proactively motivating students.
  • Delivered targeted reading sessions for small groups of students with additional educational needs.
  • Reported on students' progress, achievements and behaviour.
  • Provided administrative support by photocopying worksheets, typing correspondence and filing exam results.

Sales Assistant

Whitehall Clothiers
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
  • Worked energetically to maintain efficient operations during peak trading hours.

Team Member

Co-op
London , Greater London
11.2021 - 01.2023
  • Completed opening and closing checklists to create welcoming store environment.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Demonstrated proper food handling and safety standards.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
  • Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.

Team Member

Greggs
London, Greater London
10.2019 - 11.2021
  • Completed opening and closing checklists to create welcoming store environment.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Demonstrated proper food handling and safety standards.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Offered exceptional customer service with strong product knowledge.
  • Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
  • Maintained food safety by checking temperatures and storing ingredients correctly.

Sales Assistant

Boots
London, Greater London
07.2018 - 07.2019
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Informed customers regarding promos and warranty services to increase sales.
  • Received and processed shipments and deliveries to maintain organised workflow.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.

Education

Notre Dame R.C. Girls Secondary School

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Christ the King Sixth Form College
2022

Skills

  • Key Skills and Experience
  • Customer Service
  • Demonstrable experience of stock replenishment and helping to keep a shop floor clean,
  • Safe and tidy
  • Serving customers including processing cash and card payments as efficiently as possible
  • To minimise their wait times in queues
  • Working as part of team to assist in the achievement of store sales targets
  • Proficient in answering customer queries, providing further information on products,
  • Promoting special offers and upselling products wherever possible with an aim to
  • Maximise sales
  • Communication
  • Proficient written and verbal communication skills used to complete assignments to a high
  • Standard, answer customer queries and provide product information
  • Skilled in adapting style of communication to interact with a diverse range of customers in
  • Order to understand and meet their individual needs
  • Teamwork
  • Competent user of a range of IT software including Microsoft Office packages eg Word,
  • Excel, Outlook and PowerPoint
  • Performance management
  • Customer service
  • Cash handling
  • Product knowledge

Interests

Passionate about doing hair and makeup and hair. Do friends and family's hair and makeup and gets good feedback. Also, enjoy cooking, making different foods and trying out new recipes. Like to keep fit and enjoy going to the gym to work out quite often. Developed a recent interest in health and well-being and very invested in health and well-being. Read sometimes to expand knowledge and vocabulary.

Additional Information

  • 2

Languages

English
Fluent

Timeline

Team Member

Co-op
11.2021 - 01.2023

Team Member

Greggs
10.2019 - 11.2021

Sales Assistant

Boots
07.2018 - 07.2019

Volunteer TA Sales Assistant

Peter Hills Rotherhithe Primary School

Sales Assistant

Whitehall Clothiers

Notre Dame R.C. Girls Secondary School

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Christ the King Sixth Form College

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Amarachi Nwakanobi