Faith Nzeka
Coleraine,Co. Londonderry
Summary
Dedicated and compassionate senior care assistant with extensive experience delivering high-quality care within residential, dementia, and enhanced dementia settings. Skilled in medication administration according to personalised care plans,, safeguarding, care planning, and supervising care teams to ensure safe, person-centred care. Recognised for strong leadership, excellent communication, and the ability to manage complex resident needs while promoting dignity, independence, and wellbeing.
Overview
8
8
years of professional experience
Work History
Senior Care Assistant
Macklin Care Homes
Coleraine
06.2025 - Current
- Supervise care staff and coordinate daily care delivery across residential, and dementia care units.
- Administered medications to residents according to their personalised care plans, adhering to stringent safety protocols.
- Supported residents with mobility issues, using hoists and mobility aids safely to prevent injuries and promote independence.
- Develop, review, and update individualised care plans based on residents’ changing needs.
- Monitor residents’ health conditions and escalate concerns promptly to clinical teams.
- Promote safeguarding, infection control, and health and safety standards across shifts.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Delivered specialised dementia care, utilising evidence-based approaches to support memory and cognitive function.
- Supervised junior care assistants, providing mentorship and feedback to elevate care standards and team performance.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
Care Assistant
Macklin Care Homes
Coleraine
09.2024 - 06.2025
- Delivered person-centred care while maintaining dignity, privacy, and independence.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Engaged in respectful communication, respecting the dignity of those in care.
- Supported residents with mobility issues, using equipment safely to aid movement.
Human Resources Personnel
Crowther Care Home
Awka
05.2020 - 08.2024
- Coordinated recruitment, staff training, and workforce planning initiatives.
- Supported employee performance management and staff welfare programmes.
- Assisted management in developing policies relating to workplace health, safety, and staff relations.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Built and maintained courteous and effective working relationships.
- Picked up additional tasks to aid team success.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Prepared range of written communications, documents and reports.
Care Assistant
Pinnacle Physiotherapy Clinic
Benin City
09.2017 - 04.2020
- Provided personal care, mobility assistance, and rehabilitation support for patients.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Facilitated social activities, encouraging interaction and community within the care home.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Supported high-care clients during mealtimes by offering feeding assistance.
- Maintained accurate patient records and ensured adherence to care protocols.
Education
MSc - Peace and Conflict Studies
Ulster University
Belfast2025
BA (Hons) - Religion and Cultural Studies
University of Nigeria
Nsukka2017
A-Levels - West African Senior School Certificate
Anglican Girls Secondary School
Nnewi2013
Skills
- Residential and dementia care
- Problem solving
- Medication administration (MAR charts)
- Care planning and risk assessments
- Safeguarding and infection control
- Leadership and mentoring staff
- Accurate documentation and record keeping
- Resident mobility and rehabilitation support
- Effective communication and teamwork
Additional Information
Excellent written and verbal communication skills, Strong leadership and organisational ability, Proficient in Microsoft Office
Custom Section
Senior Care Assistant
Training
- Medication Administration Training
- Safeguarding Adults
- Moving and Handling
- Infection Prevention and Control
- Dementia Care Training
Languages
English
Proficient
C2
Timeline
Senior Care Assistant
Macklin Care Homes
06.2025 - Current
Care Assistant
Macklin Care Homes
09.2024 - 06.2025
Human Resources Personnel
Crowther Care Home
05.2020 - 08.2024
Care Assistant
Pinnacle Physiotherapy Clinic
09.2017 - 04.2020
MSc - Peace and Conflict Studies
Ulster University
BA (Hons) - Religion and Cultural Studies
University of Nigeria
A-Levels - West African Senior School Certificate
Anglican Girls Secondary School