Summary
Overview
Work history
Education
Skills
Socialization, meeting new people, volunteers, Reading and sports
Certification
References
Timeline
Generic

FLORENCE OBIAGERI IRECHUKWU

Coventry,United Kingdom

Summary

I love to strive towards excellence and work effectively at all time, in all position and circumstances, in order to attain professional distinction and proficiency.

Overview

12
12
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work history

Senior care assistant

Gainsborough Hall care Home
Royal Leamington Spa, Warwickshire
02.2024 - Current
  • Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
  • Provided consistent and high-quality elder care, ensuring comfort and safety.
  • Assisted others during emergency situations ensuring minimal harm towards any party involved.
  • Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
  • Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
  • Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
  • Increased resident satisfaction by providing personalised care plans.
  • Managed medication administration for residents, adhering strictly to prescribed doses.
  • Maintained accurate records of resident's progress and medical history.
  • Administered medications in line with care plans and nursing team guidance.
  • Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
  • Monitored client health conditions and reported immediate issues to manager.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Monitored junior staff to assess care provisions and implement continued best practices.
  • Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Submitted reports to manager regarding status of client.
  • Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
  • Encouraged participation in social activities, promoting positive socialisation and community inclusion.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Involved clients in decision-making to promote independence.
  • Followed client treatment plans for exercises, medications and wound care.
  • Answered questions from clients, family members, and other carers.
  • Provided tailored support to family members through particularly difficult periods.

Health care assistant

Bond Healthcare
Manchester, North western England
04.2023 - 11.2023
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
  • Helped service users improve their independence, building strength and confidence to enhance daily living.
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Safely escorted patients during medical appointments and hospital visits.
  • Supported clinical staff to complete health assessments.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Actively developed professional healthcare competencies through regular training.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Assisted in patient care, improved comfort and well-being.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Worked closely with nurses to maintain high levels of communication.

General Manager

Glassyn Resources Limited, Aba Abia State
12.2018 - 07.2022
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Effective managements of local services and back office support.

Business Manager

Genesis Multi Links Enterprises
12.2013 - 10.2018
  • Administer and ensure compliance to all sale objectives
  • Manage selling of various products in professional manner
  • Monitor all customer queries and ensure timely response to all issues
  • Coordinate with customers and provide various company plans and services and detail quote for all required information
  • Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products
  • Ensure optimal utilization of all sales tools and resources
  • Documents and maintain all records of sales activities and provide updates as per requirement
  • Manage various documents for all sales sources efficiently
  • Participate in all departmental meetings and market storms.

Education

Master of Science - Human Resource Management

Ulster University, Birmingham
Birmingham, west midlands United Kingdom
09.2022 - 05.2024

B.SC - Education / Biology

Imo State University
Owerri, Nigeria
09.2013

WAEC -

Anietie Christain Academy
Akwaibom, Nigeria
09.2005 - 05.2010

FIRST SCHOOL LEAVING CERTIFICATE -

World Bank Model Primary School
Aba, abia state Nigeria
09.1998 - 07.2004

Skills

  • Time management skills
  • Goal oriented
  • Ability to work under pressure
  • Willing to go the extra mile
  • Socializes easily with people
  • Clear communication skills
  • Taking responsibility
  • Team Spirit
  • Patience and willingness to improve
  • Advanced decision-making
  • Hygienic practice
  • Infection prevention and control knowledge
  • Person-centred care plans
  • Safeguarding knowledge
  • Ethics and confidentiality
  • Assisting in personal hygiene
  • Working with multidisciplinary teams
  • Dementia care
  • Medication Administration
  • Residential care

Socialization, meeting new people, volunteers, Reading and sports

Meet Florence a masters degree holder in Human Resources Management, Studied biology education in imo state university in Nigeria as a background course before a shift in profession prompted me to do a managerial course.

Ever since working in the healthcare sector in the Uk,

I have been able to complete some courses like the basic life support e learning course, wound care, Safe guarding, NEWS, Epilepsy Management all online courses and i am Also Medication Trained.

Certification

Care certificate, Employee of the Month, Medication Competentency

References

Pamela Onions Home Manager,

Gainsborough Hall care Home

07958298802,

pam@restfulhomes,co.uk




Grace Benjamin Manager

Bond Healthcare, Manchester,

17 Marble Street M2 3AW,

07418373764

grace@bondshealthcare,com




Dr. Mrs Gladys Anyanwu MD, CEO

Glassyn Resources Limited, Aba Abia State,

45 St Michaels Road Aba, Abia State Nigeria.

+2348033394149

gladysanya2008@gmail.com

Timeline

Senior care assistant

Gainsborough Hall care Home
02.2024 - Current

Health care assistant

Bond Healthcare
04.2023 - 11.2023

Master of Science - Human Resource Management

Ulster University, Birmingham
09.2022 - 05.2024

General Manager

Glassyn Resources Limited, Aba Abia State
12.2018 - 07.2022

Business Manager

Genesis Multi Links Enterprises
12.2013 - 10.2018

WAEC -

Anietie Christain Academy
09.2005 - 05.2010

FIRST SCHOOL LEAVING CERTIFICATE -

World Bank Model Primary School
09.1998 - 07.2004

B.SC - Education / Biology

Imo State University

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FLORENCE OBIAGERI IRECHUKWU