Fahasena Faisal

· Assisted elderly individuals with daily tasks such as mobility support, feeding, and companionship.

· Provided emotional comfort and engaged clients in conversations and daily activities.

· Supported basic record-keeping and observed changes in behaviour or health.

· Learned the importance of dignity, respect, and privacy in caregiving environments.

• Deliver excellent customer service while maintaining professionalism in a fast-paced environment.
• Assist customers with orders, dietary needs, and special requests with patience and clarity.
• Maintain hygiene and cleanliness standards, adhering to food safety protocols.
• Work collaboratively with team members to meet daily operational targets.
• Handle pressure during busy hours while remaining calm and efficient.
• Demonstrate responsibility, reliability, and consistent performance.

• Managed employee attendance, timesheets, and HR records accurately.
• Supported onboarding, training, and administrative tasks.
• Assisted staff with queries and ensured clear communication.
• Coordinated daily office operations and maintained organized documentation.