OHALE LUCKY ALOZIE
Birmingham,West Midlands
Summary
Experienced care professional specializing in personal care, medication management, and patient dignity preservation. Expertise in manual handling, infection control, and maintaining cleanliness standards. Proven ability to provide emotional support, maintain accurate records, and collaborate effectively with healthcare teams. Committed to enhancing client quality of life through compassionate care and adherence to confidentiality and safeguarding policies.
Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience, and teamwork in care support role.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Support Worker
The Nest Home Support Services
Birmingham, West Midlands
05.2025 - 09.2025
- Delivered high-quality personal care to clients, including bathing, dressing, toileting, and grooming.
- Promoted client independence with mobility support (hoists, wheelchairs, walking aids).
- Prepared meals and supported clients with feeding, respecting dietary needs.
- Provided companionship, emotional reassurance, and promoted engagement in social activities.
- Performed light domestic duties, maintained hygiene, and followed infection control procedures.
- Recorded daily care logs, observed health changes, and escalated concerns appropriately.
- Collaborated with colleagues, medical staff, and families to ensure person-centred care.
- Provided compassionate support to clients with diverse needs, ensuring wellbeing and comfort.
- Assisted in daily living activities, promoting independence and enhancing quality of life.
- Implemented tailored care plans, addressing individual requirements and preferences effectively.
- Collaborated with healthcare professionals to coordinate services and optimise client care.
- Monitored clients' progress, documenting observations and reporting changes to relevant personnel.
- Facilitated social and recreational activities, encouraging engagement and fostering community connections.
- Trained and mentored new staff, sharing knowledge of best practices in client support.
- Developed strong relationships with clients and families, building trust and ensuring open communication.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Administered medication according to schedule, promoting optimal health outcomes.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted in maintaining a clean environment for improved client health.
- Supported daily living skills training which increased client self-sufficiency.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Assured safety measures were met to prevent falls or accidents.
- Encouraged social integration by facilitating community involvement opportunities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Helped achieve patient independence through guided tasks and activities.
- Actively listened to client concerns thus creating a comforting environment.
- Assisted with mobility issues enabling easier movement around the home.
- Participated in regular team meetings, enhancing quality of care provided.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Provided transportation for medical appointments, ensuring timely arrival.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
Care Assistant
Crystals Care Home
Nigeria
02.2022 - 04.2024
- Supported elderly patients with daily care needs and personal hygiene.
- Monitored and documented vital signs and health changes.
- Maintained privacy, dignity, and safety in all patient interactions.
- Escalated medical concerns to nursing staff promptly.
- Supported mobility, feeding, and toileting, ensuring infection control practices were followed.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Submitted reports to manager regarding status of client.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Adapted to service users' needs and requests to maintain personalised care.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
Business Analyst / Executive Assistant
Zone Impact Services
Nigeria
04.2021 - 01.2022
- Handled reports, scheduling, and compliance documentation—skills useful in care records and auditing.
Admin Officer / Records Analyst
Federal Civil Service Commission
Abuja
01.2020 - 11.2021
- Maintained confidential employee records and managed communication workflows.
- Liaised across departments, ensuring professionalism and discretion.
Education
MSc - International Business
Ulster University
01.2023 - 09.2025
BSc - Political Science
Abia State University
01.2018 - 12.2018
Skills
- Personal Care & Hygiene Support
- Medication Prompting & Monitoring
- Safeguarding & Patient Dignity
- Manual Handling (Hoists, Wheelchairs, etc)
- Infection Control & Cleaning Standards
- Emotional Support & Companionship
- Accurate Record Keeping
- Team Collaboration with Nurses & Families
- First Aid & Basic Life Support
- Confidential Data Handling
- Dementia care expertise
- Empathy for clients
- Dealing with vulnerable clients
- Risk assessment application
- Elderly assistance proficiency
- Infection control knowledge
- Client assessment capabilities
- Behaviour modification techniques
- Personal care assistance
- Activities of Daily Living
- Care planning
- Disability support
- Mental health support
- Health and Safety regulations
- Daily living assistance
- Food Hygiene Certification
- Safeguarding policies
- Autism Spectrum Disorder support
- Record-keeping
Certification
- Care Certificate – Moving & Handling
- Basic Life Support (Theory)
- Fire Safety
- Equality, Diversity & LGBTQ
- Infection Prevention and Control (Level 2)
- Mental capacity
- Oral Health and Dysphagia
- Epilepsy
- Adult and child safeguarding
- Medication Administration
- Information Governance, Data Protection & GDPR
- First Aid
- Moving and Handling Theory (L1 & L2)
- Health, Safety and Welfare (inc COSHH & RIDDOR)
- Data Analysis – Excel, Tableau (Entry Level)
- SQL – Entry Level
Languages
Fluent in English
Custom
Available for Immediate Start
Personal Information
- Available: Available Immediately
- Nationality: Nigerian
Timeline
Support Worker
The Nest Home Support Services
05.2025 - 09.2025
MSc - International Business
Ulster University
01.2023 - 09.2025
Care Assistant
Crystals Care Home
02.2022 - 04.2024
Business Analyst / Executive Assistant
Zone Impact Services
04.2021 - 01.2022
Admin Officer / Records Analyst
Federal Civil Service Commission
01.2020 - 11.2021
BSc - Political Science
Abia State University
01.2018 - 12.2018